Overview
Work History
Summary
Education
Timeline
Skills
Work Preference
Software
Work Availability
Websites
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Richard Martin

Hebron,KY

Overview

20
20
years of professional experience

Work History

District Manager

Cengage Learning
12.2016 - Current
  • People leader for 8 Account Executives and 1 Learning Associate who are all responsible for achieving their given sales target for adoption sales in North American Higher Ed 2 and 4 year institutions
  • Responsible for growing market share and accelerating revenue growth at assigned accounts throughout a 7 state district which includes more than $20M in base revenue
  • Recruit, develop and maintain a highly competitive sales force
  • Conduct business analysis and planning projects for sales campaigns and manage progress in the CRM pipeline for each Account Executive
  • Work with internal counterparts for business development and sales strategies to secure institutional account licensing of our online learning platforms

Learning Consultant

Cengage Learning
07.2015 - 12.2016
  • Manage and grow a territory consisting of four states, consulting with educators and decision makers on multiple levels and driving the company sales initiatives
  • Correspond and collaborate with my internal sales, product and marketing counterparts to achieve maximum sales results and success
  • Magellan (CRM) Champion, Cengage First Friend Program member and multiple other training roles for the sales organization
  • Member of the Pathways program-designed for outstanding sales leadership allowing me access to VP of Sales as a mentor for one year
  • Goal achiever during my year as a sales consultant

Business Development Specialist

Cengage Learning
07.2015 - 11.2015
  • Worked closely with the career team and with partnership directors on institutional level sales
  • Assisted with course deployment, research, curriculum mapping and other digital learning products and eBook initiatives

Customer Service

Cengage Learning
11.2014 - 11.2015
  • Worked on Foundation Services team which assisted with returns, working with major chain customers and eBook/access code related business functions
  • Was able to gain a working knowledge of all Cengage systems and functions to provide outstanding customer service

Sales Representative

Time Warner Cable
08.2012 - 10.2014
  • Responsible for new account acquisition for the direct sales force in a specific territory
  • Maintain and develop knowledge on technology trends, new promotions and train new hires

Manager

The Paradies Shops CVG Airport
05.2012 - 07.2012
  • Engage and manage associates during the shift ensuring guest satisfaction and driving sales
  • Restock the stores and monitor activities of product movement, audit registers/safes, handle cash

Armored Truck Messenger/ATM Technician

ATM Solutions
06.2010 - 05.2012
  • Replenish financial supplies to ATM machines and service/repair machines when dispatched to calls
  • Service and repair ATM machines and deliver financial valuables from armored vehicles along routes

Store Manager

Buffalo Wild Wings
05.2008 - 06.2010
  • Manage restaurant staff and inventory in high volume restaurant, completed schedules and inventory audits/counts regularly
  • Manage daily sales operations and ensure guest satisfaction according to company set standards

Account Manager

Scarlet and Gray Cleaning Services
06.2005 - 04.2008
  • Manage commercial cleaning operations in multiple schools with multiple employees
  • Perform building maintenance and equipment repairs, manage staff schedules, audit cleaning duties and interact with school personnel and administrators

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Goal-oriented manager with distinguished experience in publishing industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering more than 20 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Education

Bachelor of Arts -

University of Cincinnati
Cincinnati, OH

Timeline

District Manager

Cengage Learning
12.2016 - Current

Learning Consultant

Cengage Learning
07.2015 - 12.2016

Business Development Specialist

Cengage Learning
07.2015 - 11.2015

Customer Service

Cengage Learning
11.2014 - 11.2015

Sales Representative

Time Warner Cable
08.2012 - 10.2014

Manager

The Paradies Shops CVG Airport
05.2012 - 07.2012

Armored Truck Messenger/ATM Technician

ATM Solutions
06.2010 - 05.2012

Store Manager

Buffalo Wild Wings
05.2008 - 06.2010

Account Manager

Scarlet and Gray Cleaning Services
06.2005 - 04.2008

Bachelor of Arts -

University of Cincinnati

Skills

  • Consulting
  • Infrastructure expansion
  • Multi-unit management
  • Tactical business planning
  • Training and coaching
  • Sales forecasts
  • Territory management
  • Recruiting and hiring
  • Leadership development
  • Team development
  • Team leadership
  • Revenue generation
  • Leadership skills
  • District growth management
  • Staff management
  • Data analytics
  • Sales reporting
  • practices
  • Goal setting and performance metrics
  • Decision-making
  • Performance oversight
  • Business development
  • Sales management
  • Attention to detail
  • Strategic planning

Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offHealthcare benefits401k match

Software

Microsoft Office

Sales Force

PowerBi

Tableau

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Richard Martin