Richard McGhee
Lenoir,NC
Summary
Driven by a passion for excellence and a track record of success at Samaritans Purse, I excel in team leadership and complex problem-solving. My expertise in staff training and development, coupled with a positive attitude, has significantly enhanced business performance and employee satisfaction.
Overview
49
49
years of professional experience
Work History
Manager
Samaritans Purse
11.2015 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Executive Pastor
Washington Heights Baptist Church
01.2006 - 11.2015
- Championed stewardship campaigns that led to increased giving and financial sustainability for ministry programs.
- Implemented effective conflict resolution strategies to maintain a harmonious atmosphere within the congregation.
- Enhanced church growth by focusing on strategic planning, vision casting, and leadership development.
- Established systems for tracking membership data, enabling targeted follow-up efforts to retain first-time visitors effectively.
- Streamlined administrative processes for increased efficiency in staff management and resource allocation.
- Fostered spiritual growth among church members through discipleship programs, small groups, and mentorship opportunities.
- Oversaw major building projects, ensuring timely completion while staying within budget constraints.
- Mentored emerging leaders within the church body by providing training resources and personal guidance.
- Managed multi-million-dollar budgets responsibly, ensuring financial integrity within the organization.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
Associate Pastor
Heritage Baptist Church, Lakeland, Fl
09.1999 - 10.2005
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
- Provided spiritual care through visitation, counseling, and prayer.
- Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
- Conducted home visits to offer prayerful support during times of crisis or illness, demonstrating compassion towards those in need.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Oversaw administration and management of all areas of ministry.
- Oversaw financial stewardship initiatives such as tithing campaigns which resulted in increased giving from churchgoers.
Associate Pastor
Bethesda Baptist Church
08.1975 - 08.1997
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
- Provided spiritual care through visitation, counseling, and prayer.
- Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
Education
Master Of Ministry - Ministry
Baptist Bible Seminary
Clarks Summit, PA05.1995
Ministry
Cedarville University
Cedarville, OH06.1975
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Project Management
- Staff Development
- Performance Evaluations
- Business Planning
- Expectation setting
- Decision-Making
- Positive Attitude
- Multitasking Abilities
- Hiring and Training
- Staff Training
- Project Planning
Timeline
Manager
Samaritans Purse
11.2015 - Current
Executive Pastor
Washington Heights Baptist Church
01.2006 - 11.2015
Associate Pastor
Heritage Baptist Church, Lakeland, Fl
09.1999 - 10.2005
Associate Pastor
Bethesda Baptist Church
08.1975 - 08.1997
Master Of Ministry - Ministry
Baptist Bible Seminary
Ministry
Cedarville University
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