Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Mc Gowan

Warren,OR

Summary

Dynamic Maintenance Supervisor with a proven track record at HOA Services, excelling in preventive maintenance and team supervision. Enhanced operational efficiency through streamlined workflows and proactive issue resolution, fostering a collaborative environment. Skilled in facilities maintenance and committed to safety compliance, resulting in improved service response times and high employee morale.

Overview

4
4
years of professional experience

Work History

Maintenance Supervisor

HOA Services
11.2023 - 11.2025
  • Supervised maintenance staff, ensuring adherence to safety standards and protocols.
  • Coordinated preventive maintenance schedules for community facilities and amenities.
  • Implemented efficient workflows, improving response times for service requests.
  • Trained team members on tools usage and best practices in maintenance procedures.
  • Conducted regular inspections to identify and resolve maintenance issues proactively.
  • Collaborated with contractors for specialized repairs and renovations within properties.
  • Streamlined inventory management processes, reducing downtime on necessary supplies.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.

Janitorial Lead

YMCA Greater San Antonio
09.2021 - 10.2023
  • Oversaw team operations to ensure compliance with cleanliness protocols.
  • Conducted training sessions on cleaning protocols to ensure compliance.
  • Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
  • Conducted regular inspections of facilities to identify areas for improvement and maintain high cleanliness standards.
  • Collaborated with management to develop strategies for enhancing facility maintenance practices and sustainability efforts.
  • Resolved staffing issues by effectively communicating needs and providing support during peak operational times.
  • Monitored inventory levels of cleaning supplies, ensuring timely replenishment to prevent service interruptions.
  • Initiated quality control measures that improved overall satisfaction ratings from facility users and visitors.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.

Education

Associate of Arts - Computer Graphics

Portland Community College
Portland, Oregon, OR
08.1997

Skills

  • Preventive Maintenance
  • Team supervision
  • Facilities maintenance
  • Maintenance recordkeeping

Timeline

Maintenance Supervisor

HOA Services
11.2023 - 11.2025

Janitorial Lead

YMCA Greater San Antonio
09.2021 - 10.2023

Associate of Arts - Computer Graphics

Portland Community College