Richard Medina
Watertown,NY
Summary
Wastewater Treatment Plant Operator with working knowledge of treatment processes to manage wastewater operations and promote environmental responsibility. Maintains water quality standards by effectively operating equipment and resolving minor technical issues. Demonstrated mathematical competence, mechanical skills, problem-solving and good communication skills. Professional Treatment Specialist with responsible background in operation, maintenance and repair of wastewater collection and water treatment and distribution. Complies with federal and state safety laws and regulations to support healthy environments. Dedicated water treatment plant professional well-versed in collecting and analyzing samples, writing reports and working with SCADA systems.
Overview
17
17
years of professional experience
Work History
Wastewater Treatment Plant Operator
City Of Watertown
07.2019 - 07.2022
- Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
- Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
- Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by State.
- Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.
- Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
- Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
Store Associate
Bimbo® Bakeries USA
09.2012 - 07.2019
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Logged reports, expenses, receipts, and sales in company database.
Store Associate /Truck Driver Assistant
Impossible Dream Thrift Store
08.2011 - 08.2012
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Department Manager, Outdoor, Lawn, and Garden
Hackett’s Stores Inc.
09.2006 - 09.2009
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Call Center Customer Service Representative
Stream Global Services Inc.
09.2005 - 02.2006
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Education
High School Diploma -
Watertown High School
Watertown, NY06.2005
Skills
- Feeding Pumps
- Sample Collecting
- Variable Frequency Drives (VFDs)
- Pipe Installation
- EPA Standards
- OSHA Regulations
- Safety Meetings
- Training Junior Team Members
- Chemical Analysis
- Supervisory Control and Data Acquisition (SCADA)
- Equipment Safety
- Minor Repairs
Timeline
Wastewater Treatment Plant Operator
City Of Watertown
07.2019 - 07.2022
Store Associate
Bimbo® Bakeries USA
09.2012 - 07.2019
Store Associate /Truck Driver Assistant
Impossible Dream Thrift Store
08.2011 - 08.2012
Department Manager, Outdoor, Lawn, and Garden
Hackett’s Stores Inc.
09.2006 - 09.2009
Call Center Customer Service Representative
Stream Global Services Inc.
09.2005 - 02.2006
High School Diploma -
Watertown High School
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