Richard Mellor
Independence,MO
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
2
2
years of professional experience
Work History
Fast Food Manager
Hardees Resturant
Independence, Missouri
03.2023 - Current
- Maintaining stability in the restaurant.
- Running shifts.
- Good customer service.
- Speed of service.
- Lifting and moving heavy objects out of the truck.
- Money counting.
- Closing/Opening the store.
- Long hours.
- Picking up employees if and when they don’t have transportation.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Resolved problems or concerns to satisfaction of involved parties.
- Distributed food to service staff for prompt delivery to customers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Optimized profits by controlling food, beverage and labor costs.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Delegated work to staff, setting priorities and goals.
- Assessed employee performance on a regular basis and provided constructive feedback for improvement.
Education
Dropout - None
Fort Osage Highschool
Independence, MissouriSkills
- Employee schedule management
- Customer loyalty
- Personnel recruiting
- Complaint resolution
- Health and safety regulations
- Food preparation
- Store maintenance
- Regulatory compliance
- Staff training and development
- Point of sale systems
- Shift management
- Customer engagement
- Waste reduction
- Food safety compliance
- Sanitation standards
- Customer complaint handling
- Resource allocation
Timeline
Fast Food Manager
Hardees Resturant
03.2023 - Current
Dropout - None
Fort Osage Highschool