Richard Miller
Pocatello,ID
Summary
Talented Regional Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve data retrieval, enhance storage procedures, reduce physical storage needs and maintain information security. Skilled at researching and resolving discrepancies.
Accuracy-driven Regional Assistant successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders.
Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing superior performance in office support and customer service.
Well-trained Paramedic with advanced life-saving skills.
Decisively leads on-scene operations and manages patient care. Comforting and reassuring to injured and ill persons.
Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Regional Assistant
HAS Incorporated
Pocatello , ID
02.2021 - Current
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
Clinical Support Technician
Apria Healthcare
St. Peters, MO
09.2006 - 04.2015
- Entered patient follow-up appointments into operating system.
- Delivered quality, comprehensive services to customers through team approach.
- Prepared initial delivery tickets and checked demographic info on new patients.
- Attended scheduled patient care conferences, in-services and departmental meetings.
- Disinfected tools, equipment and surfaces between patients.
- Supported office operations by expertly handling administrative needs.
- Provided family members with general health education and tips for patient care.
- Completed necessary reports and documentation on time and to specifications.
- Inspected equipment for defects and completed basic repairs.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
Hospital Corpsman Second Class
US Navy
San Diego, CA
05.1996 - 12.2000
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Administered medical care for range of conditions and basic health concerns.
- Processed and took x-rays and operated x-ray equipment.
- Rendered emergency medical treatment and administered immunization programs.
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Assisted 1000 Marines in returning to full duty, cutting downtime and expenses.
- Maintained treatment records and reports and cared for over [Number] injured and sick individuals per week.
- Transported sick and injured and conducted preliminary physical examinations.
- Filled prescriptions and maintained pharmacy stock.
- Coordinated and executed transport of sick and injured patients.
- Implemented emergency airway management and heart monitoring at scenes and during transport.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Prioritized medical procedures based on severity of concern and available resources.
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
- Conveyed information about conditions and field treatments given to medical facility staff.
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response.
- Kept up with continuing education requirements to maintain certification.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
Education
No Degree - Emergency Medical Technology
Field Medical Service School
San Diego, CANo Degree - Emergency Medical Technology
US Navy Hospital Corps School
San Diego, CANo Degree - Paramedic
IHM Health Center
Saint Louis, MOSkills
- Problem-Solving
- Dependable and Responsible
- Planning and Coordination
- Attention to Detail
- Teamwork and Collaboration
- Flexible and Adaptable
- Good Telephone Etiquette
- Customer Service
- Cultural Awareness
- Critical Thinking
- Data Entry
- Computer Skills
Timeline
Regional Assistant
HAS Incorporated
02.2021 - Current
Clinical Support Technician
Apria Healthcare
09.2006 - 04.2015
Hospital Corpsman Second Class
US Navy
05.1996 - 12.2000
No Degree - Emergency Medical Technology
Field Medical Service School
No Degree - Emergency Medical Technology
US Navy Hospital Corps School
No Degree - Paramedic
IHM Health Center
Similar Profiles
Emily SeatonEmily Seaton
Team Lead at HAS IncorporatedTeam Lead at HAS Incorporated
David PerezDavid Perez
Truck Driver at Madera Containers IncorporatedTruck Driver at Madera Containers Incorporated
Steven SlotnickSteven Slotnick
VP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing IncorporatedVP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing Incorporated
Dylan BarsalouDylan Barsalou
Customer Service Representative at Montana Dakota Utilities ResourcesCustomer Service Representative at Montana Dakota Utilities Resources
Delia RoblesDelia Robles
Package Handler at Fedex GroundPackage Handler at Fedex Ground