Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD MILLER

Richmond,TX

Summary

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts. Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Stocker

Amazon
05.2023 - 02.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Cashier

HEB Grocery Store
06.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Customer Service Representative

Walmart
04.2020 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

BLOOM HIGH SCHOOL
Chicago Heights
05.2021

Skills

  • Willing to Learn
  • Positive Attitude
  • Shelf Stocking
  • Customer Service
  • Friendly and Personable
  • Heavy Lifting
  • Loading and unloading
  • Punctual and Reliable
  • Customer Assistance
  • Energetic and Outgoing
  • Product Organization
  • Flexible Schedule
  • Clear Communication
  • Safe Lifting Procedures
  • Warehouse Operations
  • Safety processes and procedures
  • Product Labeling
  • Complex Problem-Solving

Timeline

Stocker

Amazon
05.2023 - 02.2024

Cashier

HEB Grocery Store
06.2022 - 01.2023

Customer Service Representative

Walmart
04.2020 - 10.2022

High School Diploma -

BLOOM HIGH SCHOOL

Similar Profiles

CREATE PROFILE
RICHARD MILLER