Richard Miller
LAF Automotive LLC
LANSING,MI
11
years of professional experience
I'm a detail-oriented individual with good communication and project management skills. I possess the ability to handle multiple tasks effectively and efficiently. I feel my strengths are quick and accurate decision making, spotting problems early, and smooth relations with both customers and coworkers.
Work History
Business Manager
5 Years 3 Months- Negotiated lender terms to secure competitive approvals and strengthen deal funding outcomes.
- Reviewed deal documentation for accuracy, compliance, and timely funding completion.
- Guided sales staff on financing options, product presentations, and customer closing support.
- Structured vehicle finance packages aligned with customer needs and dealership profitability goals.
- Managed sales staff
- Generated state paperwork, cash management and maintained records.
Sales Associate
1 Year 4 Months- Guided customers through vehicle selections, financing options, and trade-in discussions.
- Evaluated inventory availability, pricing details, and vehicle features to match buyer needs.
- Presented test drives, answered product questions, and reinforced customer confidence.
- Negotiated sales terms while maintaining compliance with dealership policies and procedures.
- Maintained accurate customer records, sales notes, and follow-up communication.
Sales Associate
4 Years 1 Month- Coordinated paperwork, title documentation, and contract preparation for smooth closings.
- Collaborated with finance, service, and management teams to support transaction completion.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Performed duties as account associate including collections.
Education
Associate of Science - Office Management
Timeline
Business Manager
LAF Automotive LLC
01.2019 - 04.2024Read More
Sales Associate
OK Automart
08.2017 - 12.2018Read More
Sales Associate
Champion of Owosso
05.2013 - 06.2017Read More
Lansing Community College
Associate of Science from Office Management
Read More