Richard Mitchell

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with customers, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Operated hand tools and power equipment according to company safety procedures.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Tested systems, noting issues and completing preventive maintenance.

A team leader maintaining a metal finishing shop. Preforming preventative maintenance on all the machines and plating baths. Troubleshooting issues and finding resolutions to problems.

• Give work Directions to co-workers when needed and help solve issues when they arise.
• Performed general equipment maintenance and repair to minimize downtime.
• Analyzed equipment breakdowns using various troubleshooting methods
• Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures
• Conducted routine inspections of incoming materials to check quality and compliance with established product specification.
• Maintaining various plating lines. Testing baths for optimal P.H and chemical parameters.
• Yearly training for hazardous waste management and disposal. Adhering to EPA and OSHA.
• Used computer to track processes and work orders.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.

Machine Operator such as drill press, saw and different types of CNC and mills. Experience with using comparators, micrometers and calipers. Helping coworkers troubleshoot problems.

• Maintained proper stock levels
• Managed quality control and maintained high customer satisfaction.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Running a variety of machines for deburring and polishing parts, blasting, and hand deburring. Experience in driving fork trucks loading and unloading trucks, helped with processing different parts to remove burrs and achieve a certain micro finish.

• Used dry or liquid media to clean or prepare parts and finish operations.
• Assessed finished pieces for compliance with standards and removed defective items.