RICHARD MOBLEY
Savannah,GA
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
20
20
years of professional experience
Work History
Logistics Manager
Innovative Courier Solutions
10.2021 - Current
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Created and enforced detailed organization processes to increase quality and service standards.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Route Sales Representative
S&D Coffee
12.2018 - Current
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications
- Implemented policies and procedures across warehouse and shipping platforms
- Generated leads and cold called customers each week to set up appointments and bring in new business
- Sold 25% more product than coworkers by understanding customer desires and promoting appealing options.
Route Sales Representative
Frito Lay
01.2016 - 07.2018
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 20%
- Completed efficient store resets to prepare store for special promotions and seasonal updates
- Identified new targets, developed new business opportunities and presented product lines to customers
- Merchandised attractive shelf displays with current offerings to drive store sales.
Store Manager
Family Dollar Stores, Inc
01.2008 - 07.2015
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Oversaw, trained and encouraged 10+ assistant managers and store employees promoting culture of efficiency and performance
- Developed new store location from ground up by hiring and training efficient team
- Protected store from loss or theft by setting and enforcing clear security policies
- Kept inventories accurate with daily cycle counts and monthly audits to identify and resolve variances.
Merchandise Manager
Sam's Club, Inc
04.2004 - 01.2008
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity
- Drove team revenue totals by bringing in over 30% more in sales than my predecessors
- Hired, supervised and coached 25+ employees on sales strategies to optimize performance across all departments
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
Education
High School Diploma -
Butler High School
Augusta, GASkills
Sales Goals
Sales Planning
Staff Recruiting
Staff Development
Financial Reporting
Quality Management
Performance Management
Inventory Control
Market Strategy
Budgeting
Business Operations
Purchasing
Key Performance Indicators (KPIs)
Timeline
Logistics Manager
Innovative Courier Solutions
10.2021 - Current
Route Sales Representative
S&D Coffee
12.2018 - Current
Route Sales Representative
Frito Lay
01.2016 - 07.2018
Store Manager
Family Dollar Stores, Inc
01.2008 - 07.2015
Merchandise Manager
Sam's Club, Inc
04.2004 - 01.2008
High School Diploma -
Butler High School
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