Professional Summary
Overview
Work History
Education
Skills
Timeline

Richard Montecinos

Erewhon
Concord,CA
9
years of professional experience

Enthusiastic professional with a strong background in customer service and sales. Known for the ability to lead by example and tackle challenges creatively, ready to leverage expertise in optimizing any and all operations to support business success.

Work History

Front End Associate

1 Year
Erewhon | 08.2025 - 08.2026
  • Handled customer transactions to ensure accurate sales processing.
  • Fulfill online e-commerce orders (in-person & delivery)
  • Assisted customers with product inquiries and selections, enhancing overall shopping experience.
  • Maintained store displays and organized inventory to ensure optimal presentation and accessibility.
  • Collaborated with team members to streamline checkout processes and improve customer flow.

Front End Shift Lead

1 Year 11 Months
Erewhon | 09.2023 - 08.2025
  • Managed lines of customers to create a pleasurable customer experience..
  • Delegate tasks to associates.
  • Handle breaks, employees calling out, and covering for others in department.
  • Answer customer inquiries while also offering solutions to customers in need.
  • Salesperson of our membership program.

Cashier

1 Year 10 Months
Jacks Urban Eats | 08.2021 - 06.2023
  • Created welcoming atmosphere for customers while they purchased food.
  • Deliver all food and drinks from the kitchen to the guest's table
  • Provide aid to other stations (sandwiches, carver, sauté) whenever possible.

Busser

3 Years 8 Months
Jacks Urban Eats LLC | 11.2017 - 07.2021
  • Cleaned booths, discarded trash, and maintained a clean lobby for guests to eat.
  • Dishwashing.
  • Stocking plates and silverware
  • Taking back dirtied appliances to the dish pit and rotating bins for all stations.
  • General cleanup around the restaurant.

Education

Associate of Arts - Political Science

Diablo Valley College | Pleasant Hill, CA | 06.2021

Bachelor of Arts - Political Science

University of California, Davis | Davis, CA | 06.2023

Skills

Customer service
Product sales
Product restocking
Point-of-sale efficiency
Inventory management
Point of sale
Team morale
Leadership
Problem solving
Customer engagement
Task flexibility

Timeline

Front End Associate

Erewhon
08.2025 - 08.2026Read More

Front End Shift Lead

Erewhon
09.2023 - 08.2025Read More

Cashier

Jacks Urban Eats
08.2021 - 06.2023Read More

Busser

Jacks Urban Eats LLC
11.2017 - 07.2021Read More

University of California, Davis

Bachelor of Arts from Political Science
Read More

Diablo Valley College

Associate of Arts from Political Science
Read More
Richard Montecinos