Nancy Gould
Middletown,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. With extensive experience as a loyal manager. I demonstrated strong leadership, organization, and customer service skills, I am ready to leverage my experience and dedication in a new profession role. My background reflects not only my ability to manager and lead effectively but also my unwavering commitment and adaptability in challenging circumstances.
Overview
28
28
years of professional experience
Work History
Manager
Bottle Depot
Middletown, NY
04.2016 - 10.2023
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees on additional job positions to maintain coverage of roles.
Childcare Provider
In Home Daycare
Middletown, NY
11.2000 - 01.2016
- Encouraged positive interactions between children by providing supervision at all times.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Employee Laundry
gilman cleaner
Middletown, NY
03.1996 - 09.2000
- Cleaned lint traps after each load of laundry was completed.
- Monitored inventory levels of supplies such as hangers, garment bags, pressing cloths.
- Maintained records of customer accounts and transactions.
- Inspected finished garments for stains and damage prior to packaging for delivery.
- Provided assistance to other team members when required.
- Sorted articles according to color, fabric type, size and cleaning instructions.
- Performed spot removal treatments on stained items as necessary.
- Operated washing machines, dryers, and other laundry equipment in accordance with safety protocols.
- Loaded items into washers according to specified settings and detergent measurements.
- Received and sorted laundry items for cleaning or repair.
- Moved loads between machines, operated ironing equipment and folded laundered items.
Education
High School Diploma -
Goshen Central High School
Goshen, NY06-1989
Skills
- Staff Development
- Contract Management
- Workforce Management
- Operations Management
- Staff Training and Development
- Schedule Preparation
- Team Leadership
References
References available upon request.
Timeline
Manager
Bottle Depot
04.2016 - 10.2023
Childcare Provider
In Home Daycare
11.2000 - 01.2016
Employee Laundry
gilman cleaner
03.1996 - 09.2000
High School Diploma -
Goshen Central High School
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