Richard Morgan
Gilbert
Summary
Dynamic professional with a CDL Class A license and proven leadership from Swift Transportation. Excels in customer service and operations management, ensuring timely deliveries and high client satisfaction. Recognized for strong communication skills and military discipline, consistently achieving operational goals while fostering positive team environments. Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Overview
31
31
years of professional experience
Work History
Company CDL Driver / Owner Operator
Swift Transportation
Phoenix
01.2008 - 01.2025
- Operated commercial vehicles safely and efficiently across long-haul routes.
- Maintained vehicle logs and ensured DOT compliance.
- Managed operations as an owner-operator, including scheduling, maintenance, and budgeting.
- Delivered goods on time, maintaining professional client relationships.
Car Salesman
Watson Chevrolet
Tucson
01.2006 - 01.2007
- Assisted customers with vehicle selection based on needs and preferences.
- Negotiated pricing and closed sales contracts.
- Provided post-sale support and maintained customer satisfaction.
CNC Machine Operator
Abrams Airborne
Tucson
01.1999 - 01.2006
- Loaded and adjusted CNC programs per blueprint specifications.
- Inspected final parts for accuracy and quality.
- Collaborated with team members to meet production goals.
Assistant Operations Manager
LA Fitness
Tucson
01.1998 - 01.1999
- Supervised staff, managed daily operations, and maintained schedules.
- Handled bank deposits, account corrections, and financial tracking.
- Ensured smooth facility operations and high member satisfaction.
Customer Service Representative
Convergys
Tucson
01.1997 - 01.1998
- Handled inbound customer calls, resolving issues and processing account information.
- Demonstrated professionalism and maintained high-quality service standards.
Specialist E-4 (ETS)
United States Army
01.1994 - 01.1997
- Developed leadership and operational discipline in high-pressure environments.
- Entrusted with responsibilities requiring attention to detail and commitment.
Education
Fire Science, Pre-Pharmacy, Business, Leadership & Communication
Pima Community College
Tucson, AZ01.2005
Diploma -
Mohave High School
Bullhead City, AZ01.1993
Skills
- CDL Class A licensed driver
- Leadership and team supervision
- Customer service excellence
- Communication and interpersonal skills
- CNC machine operation and blueprint reading
- Schedule and operations management
- Sales and client engagement
- Military discipline and responsibility
- Open availability and reliability
Timeline
Company CDL Driver / Owner Operator
Swift Transportation
01.2008 - 01.2025
Car Salesman
Watson Chevrolet
01.2006 - 01.2007
CNC Machine Operator
Abrams Airborne
01.1999 - 01.2006
Assistant Operations Manager
LA Fitness
01.1998 - 01.1999
Customer Service Representative
Convergys
01.1997 - 01.1998
Specialist E-4 (ETS)
United States Army
01.1994 - 01.1997
Fire Science, Pre-Pharmacy, Business, Leadership & Communication
Pima Community College
Diploma -
Mohave High School
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