Richard Murray

Maintain accurate scanning and delivery performance across high-volume routes.

Provide consistent customer service while meeting strict deadlines.

Built a multi-building inventory system using Power Apps, Power Automate, and Dataverse.

Supported staff by troubleshooting software issues, data errors, and workflow problems.

Wrote SOPs, created documentation, and trained team members on system usage.

Analyzed production and inventory data to support operations and decision-making.

• Performed routine calibration checks on Pasteurization machine to ensure accurate measurements during processing operations.
• Contributed to a positive work environment by fostering open communication among team members and addressing concerns promptly.
• Managed inventory levels effectively, avoiding shortages while minimizing excess stock that could lead to obsolescence or increased storage costs.
• Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.

• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.