Richard Nagle
West Palm Beach,FL
Summary
Consummate clinical trainer with deep clinical knowledge of medical technology and advanced imaging solutions. Go-to-person throughout organization for managing product, training on product and product placement Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Senior Clinical, PACS, Advanced Visualization, Professional Services
FUJI MEDICAL SYSTEMS
Valhalla, NY
07.2019 - Current
- Responsible for discovery, site assessment for PACS and advanced visualization
- Proficient in remote training, sales demonstrations, classroom training, and on-site training with 95% travel
- Trained physicians, technologists and clerical staff on both the radiology and cardiology products
- The physicians ranged from radiologists, cardiologists, surgeons, ED providers and general clinicians
- Expertise in clinical workflow from beginning to the products completion
- Advanced visualization included all 3D and AI applications
- Always the consummate professional regarding attititude, company image and customer’s needs
- Managed advanced visualization at all DoD, DHA facilities globally.
Applications Specialist, Workflow Analyst
AGFA Healthcare
Greenville, SC
04.2017 - 01.2019
- Responsible for discovery, PACS workflow analysis and applications training on all aspects AGFA’s EI (Enterprise Imaging) products
- Training consisted of on-site, classroom and remote diagnostic support
- Comprehensive understanding of physician, nursing and technical workflow and needs
- Experience in training in all medical specialties including radiology, cardiology, orthopedics and emergency medicine
- Only application specialist that could train both cardiology and radiology products including advanced visualization
- Anticipates physician’s needs prior to the needs being communicated
- Conducted post-sales web training to refresh knowledge or to find work arounds for new workflows or building hanging protocols
- Responsible for training new hires in the field during their on-the-job training.
Account Executive- Ft Lauderdale through the Key
Toshiba America Medical Systems, Inc.
Irvine, CA
03.2016 - 12.2017
- Responsible for sales for full line of imaging products
- On target for yearly budget with multiple modality sales within the radiology, cardiology and vascular surgery arena
- Exceeded $4.2M budget.
Director of Sales
Client Outlook Inc
Waterloo, CAN
10.2015 - 03.2016
- Responsible for direct sales of the eUnity viewer as an add-on to PACS and deconstructed PACS projects.
Strategic Accounts Manager/ Regional Sales Manager - South Florida/Caribbean
TERARECON INC.
San Mateo, CA
01.2003 - 01.2015
- Managed and sold to 50 key accounts in U.S
- And Canada while maintaining all responsibilities as Regional Sales Manager
- Recommended computing needs including peripheral equipment modifications for existing enterprise systems
- Interacted with C-levels, administrators, and physicians in hospitals and imaging centers
- Closed highly competitive and challenging sales negotiations for other Regional Sales Managers
- Managed relationships with all government healthcare facilities, Hitachi, McKesson and Mach7.
Clinical Solutions Analyst Manager / Clinical Marketing Manager
TERARECON INC.
W. Palm Beach, FL
01.2004 - 01.2011
- Promoted to a dual role 1) leading a global team of 5 Clinical Solutions Analysts (Product Specialists) to architect and train competitive enterprise-wide solutions and demonstrate software products for hospitals/imaging centers/IDNs
- 2) creating branding strategies, developing promotional materials and attending trade shows as a key contributor on the Marketing Management Team
- Development and QA responsibilities to ensure clinical advancements were being met.
Clinical Applications Specialist
TERARECON INC.
W. Palm Beach, FL
01.2003 - 01.2004
- Recruited to reevaluate training practices and implement new approach to training the enterprise
- Enabled first off-site training program at University of Florida Jacksonville
- Personally taught 20 seat application courses to train physicians, and technologists in a train the trainer curriculum
- Organized all onsite training based upon agreed model for customer success
- Responsible for increasing applications team size to accommodate global expansion
- Ran successful clinical training courses at NASCI and the SCCT
- Expert in deployment, integration and configuration of all software and hardware
- Created workflow elements, workflow template per PM specifications.
Education
Broward Community College
Skills
- Classroom and Onsite Training and Education
- Workflow Analysis
- Troubleshooting Technical and Clinical Issues
- Client Relationship Management
- Multitasking Under Fire
- Product Positioning
- PACS Workflow Analysis
- Excellent Customer Service Skills
- Trusted Advisor
- Strategic Planning
- Presentation Expert
- Mentoring
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- Definitive Healthcare
- Maptive
- CRM
- Salesforce
- Oracle
- Skype
- WebEx
- Teamwork and Collaboration
- Public Speaking
- Troubleshooting
- Active Listening
- Task Prioritization
Early Career Experience
- CT Technologist at Tenet Locum, W. Palm Beach, FL
- Product Specialist at AccumIage, Inc., San Francisco, CA
- Chief Technologist / Director of Imaging at Life Scan, Lauderdale by-the-Sea, FL
- CT Supervisor at North Ridge Medical Center, Ft. Lauderdale, FL
- CT/MRI Technologist at Broward Health, Ft. Lauderdale, FL
Certification License
- American Registry of Radiologic Technologies- Retired
- Licensed Radiology Technologist - State of Florida
Focus
PACS, Software Solutions, Advanced Visualization, CT, Interoperability Products, Medical Devices, Universal Viewers, Deconstructed PACS, VNA, IDNs, small-medium-large hospitals, imaging centers, doctors’ offices as well as government military facilities
Business Travel
Pacific Rim, Europe, North America (49 states and Canada), Australia, Caribbean and Latin America
Timeline
Senior Clinical, PACS, Advanced Visualization, Professional Services
FUJI MEDICAL SYSTEMS
07.2019 - Current
Applications Specialist, Workflow Analyst
AGFA Healthcare
04.2017 - 01.2019
Account Executive- Ft Lauderdale through the Key
Toshiba America Medical Systems, Inc.
03.2016 - 12.2017
Director of Sales
Client Outlook Inc
10.2015 - 03.2016
Clinical Solutions Analyst Manager / Clinical Marketing Manager
TERARECON INC.
01.2004 - 01.2011
Strategic Accounts Manager/ Regional Sales Manager - South Florida/Caribbean
TERARECON INC.
01.2003 - 01.2015
Clinical Applications Specialist
TERARECON INC.
01.2003 - 01.2004
Broward Community College
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