Summary
Overview
Work History
Education
Skills
Other
Timeline
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Richard Neis

De Forest,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Delivery Driver

SYSCO Food Services
Baraboo, WI
07.2023 - Current
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Received daily delivery instructions and route assignments from dispatch.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Sequencing/QC Coordinator

ST Genetics
Middleton, WI
07.2019 - 06.2023
  • Researched industry trends related to product quality assurance processes in order to remain competitive in the market place.
  • Conducted periodic audits of the production process to ensure adherence to quality standards.
  • Identified areas where improvements could be made within existing processes or procedures related to quality control.
  • Developed training programs for staff members on proper use of test equipment and tools used in the production process.
  • Developed, implemented and maintained accurate records of all quality control activities.
  • Analyzed inventory levels of raw materials, components and finished goods according to predetermined criteria.
  • Monitored production line operations for potential defects or errors during the assembly process.
  • Assisted in developing methods for improving product reliability and quality assurance processes.
  • Participated in the development of new products by providing input on design specifications, testing protocols.
  • Ensured that all regulatory requirements were met regarding product safety standards.
  • Reviewed and monitored quality control documents to ensure compliance with established standards.
  • Coordinated with vendors regarding non-conforming parts or materials received at the facility.
  • Provided guidance on best practices related to quality control procedures and techniques.

Amniogenomics Lab Operations Manager

ST Genetics
Middleton, WI
09.2018 - 06.2023
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Entered time and attendance logs in preparation for payroll.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.

Facility Manager

ST Genetics
Middleton, WI
07.2018 - 06.2023
  • Maintained cleanliness and presentation standards to increase appeal of facility.
  • Planned and coordinated the maintenance of facility equipment and systems.
  • Scheduled and monitored on-site inspections of facility.
  • Conducted regular inspections of facilities to ensure safe working conditions.
  • Managed contracts related to building services such as janitorial or security services.
  • Organized meetings with vendors to discuss service agreements or new projects.
  • Inspected equipment, facility grounds, external building structure and systems on regular basis.
  • Monitored inventory levels of supplies used in the facility's operations.
  • Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
  • Prioritized and performed routine maintenance to keep facility in excellent shape.
  • Implemented policies related to health and safety regulations at the workplace premises.
  • Enforced compliance with OSHA regulations and company policies.

Flow Cytometry Lab Manager

ST Genetics
De Forest, WI
05.2008 - 09.2017
  • Provided technical support to laboratory staff and students in the use of equipment and techniques.
  • Developed standard operating procedures for laboratory personnel to ensure compliance with safety regulations.
  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
  • Implemented new technologies into the laboratory environment while ensuring compatibility with existing systems.
  • Created training materials for new employees regarding proper usage of lab instruments and safety guidelines.
  • Managed supply purchasing, restocking and inventory tracking as part of $[Amount] yearly budget.
  • Documented experimental methods used during research projects conducted in the lab.
  • Reviewed data from completed experiments for accuracy before submitting them for publication.
  • Maintained records of laboratory inventory, chemicals, hazardous waste disposal, and safety protocols.
  • Performed routine maintenance on lab equipment and maintained a log of activities.
  • Ensured that all laboratory personnel were properly trained in laboratory safety protocols prior to conducting experiments or handling hazardous materials.
  • Scheduled regular meetings between members of the lab team to review progress on ongoing projects.
  • Monitored the storage areas for proper labeling of chemicals and equipment according to safety standards.
  • Managed budgets associated with purchasing new equipment or supplies needed for ongoing research projects or experiments.
  • Coordinated with vendors regarding product orders, delivery timelines, and pricing information.
  • Conferred with scientists regularly to understand and meet specific needs.
  • Conducted quality control tests and monitored results for accuracy.
  • Maintained detailed records and completed regular reports for operations, accounting and human resources needs.
  • Collaborated with scientists on various research projects by providing assistance with testing protocols or troubleshooting issues as they arise.
  • Managed equipment, building areas, and inventory to keep facility running at peak levels.
  • Established and managed quality control program covering laboratory activities.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Proposed or approved modifications to project plans.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Education

Bachelor of Science - Field Biology

University of Wisconsin Platteville
Platteville, WI
05-1993

Skills

  • Equipment Operation
  • Product Promotion
  • Order Verification
  • Quality Assurance
  • Positive Attitude
  • Local Routes Understanding
  • Dependable and Reliable
  • Exceptional Written and Verbal Communication Skills
  • Customer Service
  • Attention to Detail
  • Punctual and Reliable
  • Database Management
  • Client Relationship Management
  • Time Management
  • Problem-Solving
  • Courteous and Polite Demeanor

Other

  • I have spent 40+ years of my life in some aspect of the Food and Beverage industry.
  • I sold real estate in Wisconsin from 1994 until 2001.

Timeline

Delivery Driver

SYSCO Food Services
07.2023 - Current

Sequencing/QC Coordinator

ST Genetics
07.2019 - 06.2023

Amniogenomics Lab Operations Manager

ST Genetics
09.2018 - 06.2023

Facility Manager

ST Genetics
07.2018 - 06.2023

Flow Cytometry Lab Manager

ST Genetics
05.2008 - 09.2017

Bachelor of Science - Field Biology

University of Wisconsin Platteville

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Richard Neis