RICHARD NESS

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
• Achieved consistent growth with careful planning and execution of business development initiatives.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
• Managed financial accounts to maintain budget discipline and ensure profitability.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
• Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
• Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
• Coordinated with suppliers to ensure timely restocking of high-demand items, preventing potential sales losses.
• Improved warehouse space utilization with strategic reorganization of stock areas.
• Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Handled day-to-day shipping and receiving overseeing more than Number packages per day.
• Processed required paperwork to expedite handling of shipped and received goods.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Plated and presented all dishes to match established restaurant standards.
• Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Increased kitchen productivity by keeping tools organized for easy access when needed.
• Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
• Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
• Monitored food quality and presentation to maintain high standards.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Prepared and cooked meals according to recipes and customer specifications.
• Followed health, safety and sanitation guidelines while preparing and serving food.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Enhanced kitchen efficiency by maintaining clean and organized workstation.
• Maintained high standards of food safety and hygiene, surpassing health inspection requirements.

• Followed company policies and procedures during shift.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Drove safely at all times to avoid accidents and harm.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Ensured safe transportation of packages with careful handling and secure storage methods.

Head Salesman and jewelery repair.

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees