Accomplished professional in the automotive parts industry, recognized for exceptional sales expertise and outstanding communications skills. Demonstrated ability to achieve record-breaking sales through strategic inventory management and collaborative teamwork, with a strong focus on customer satisfaction. Adept at optimizing processes and efficiency managing both OEM and aftermarket inventory, while cultivating a culture of mutual success that empowers employees and drives organizational growth.
Overview
19
19
years of professional experience
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
04.2020 - 08.2024
Managed inventory control, cash control, and store opening and closing procedures.
Managed team members successfully in a fast-paced, real time market. Instilling the culture of exceeding customers expectations by making their experience with my team the easiest part of the business day.
Coached sales associates in product specifications, sales incentives, and selling techniques that created an environment customers could rely on to serve their needs.
Managed a multi-million dollar parts inventory that constantly evolved to improve customer demands while virtually eliminating obsolescence.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Increased profitability using purchase discounts and programs not used by previous managers.
Produced record sales month after month during my role.
Project Manager
Your Gophers
05.2016 - 04.2020
Organized timelines and work orders based on the clients expectations and satisfaction while also being at maximum efficiency.
Provided labor support to carpenters, masons and other skilled trades.
Gained valuable customer service experience from a different perspective.
Facilitated in helping a small business grow during my tenure by building relationships with clients and generating repeat business.
Wholesale Operations Manager
Beck Wholesale Parts
05.2012 - 04.2016
Completed monthly profit and loss performance reports using DMS and software including Microsoft Office.
Devised and implemented strategies to optimize purchasing processes and improve efficiency. Such as volume discount programs, OEM stocking software (RIM, ARO and Parts Eye) to maximize OTS fill rates.
Managed 4 OEM manufacturer inventories (GM, Chrysler, Ford and Nissan) that totaled several million dollars across multiple locations.
Organized inventories to maximize efficiency of storing and delivering parts to customers by strategic methods of stocking, pulling and handling inventory.
Tracked delivery routes that covered from Orlando, to Tallahassee, southern Georgia and the Gainesville/Ocala areas on a daily basis.
Oversaw entire wholesale operations including parts pullers, salesman, delivery drivers and clerical positions.
Sales increased of over 50 percent per month by improving efficiency and building long term customer relationships with unmatched customer service.
Maximized warehouse efficiency using technology available including scanner technology, reporting and delivery tracking.
Parts Associate
Garber Chevrolet
10.2005 - 05.2012
Organized parts storage and stocked inventory according to established guidelines.
Maintained clean and neat parts counter and sales floor.
Adhered to company guidelines for performance and compliance.
Researched vehicles and parts via physical catalogs and electronic means.
Conducted cash handling, credit card transactions, and register closeout at end of business day.
Maintained extensive understanding of common problems and methods for repair.
Ordered parts from various distributors to fulfill demands.
Education
No Degree - Industrial And Systems Engineering
University of Florida
Gainesville, FL
High School Diploma -
Keystone Heights High School
Keystone Heights, FL
06-1997
Skills
Skilled in organizing and optimizing inventory systems
Proven sales expertise
Proficient in logistics for maximum efficiency
Expertise in building long lasting customer relationships
Skilled in Microsoft Office, CDK and many other systems in the modern parts industry
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)
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