Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Nichols

Lugoff,SC

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

7
7
years of professional experience

Work History

Sales Representative

Victra Verizon
Camden,SC, South Carolina
11.2021 - 10.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Organized sales paperwork, presented proposals and finalized contracts.

Front Desk Associate

Plant Fitness
Columbia, SC
09.2020 - 03.2021
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees and payments.

Sales Representative

Victra Verizon
Camden, SC
10.2018 - 04.2020
  • Developed and delivered engaging sales presentations to convey product benefits
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions
  • Exceeded goals for new accounts in single sales cycle
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
  • Documented customer interactions using SalesForce to capture data in processing system

Overnight Stock Associate

Home Depot
Columbia, SC
11.2017 - 03.2018
  • Unloaded arriving product stock and moved to store display areas.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.

Store Manager

GNC Live Well
Columbia, SC
03.2015 - 10.2017
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.

Education

High School Diploma -

Lugoff-Elgin High School
Lugoff, SC
08.1997

Skills

  • Campaign Support
  • Furniture Layout
  • Qualified Lead Generation
  • Territory Volume
  • Network development
  • Sales expertise
  • Client Service

Timeline

Sales Representative

Victra Verizon
11.2021 - 10.2023

Front Desk Associate

Plant Fitness
09.2020 - 03.2021

Sales Representative

Victra Verizon
10.2018 - 04.2020

Overnight Stock Associate

Home Depot
11.2017 - 03.2018

Store Manager

GNC Live Well
03.2015 - 10.2017

High School Diploma -

Lugoff-Elgin High School

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