Summary
Overview
Work History
Education
Skills
Timeline
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Richard Nielsen

Flagstaff,ARIZONA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Community Portfolio Manager

HOAMCO
09.2021 - 07.2023

Managed 10 HOA communities of varying type and size.

Responsibilities includded;

  • Compliance of HOA, local, and state ordnances and governing documents, staying up-to-date on changes affecting the HOA industry.
  • Creation of yearly budgets and monthly financials reports, presenting to the HOA Board and residents.
  • Safeguarded the financial stability of the association by diligently collecting dues from homeowners and pursuing delinquent accounts when necessary.
  • Running HOA Board meetings, providing professional guidance to the Board and residents on short and long term goals.
  • Maintained a well-organized record system for all HOA documents, ensuring easy access to crucial information for board members and residents.
  • Upholding high standards of property maintenance by conducting regular on-site inspections and collaborating with homeowners to address any issues identified during these assessments that fell under HOA responsibility.
  • Ensured timely and on budget completion of maintenance projects by bidding out projects and coordinating with selected vendors.
  • Facilitated smooth transitions during board elections, providing support for new members to understand their roles and responsibilities.

Hotel Manager

Wyndham
01.2012 - 09.2021

Hotel back of house manager & head of maintenance.

  • Supervisor role for housekeeping & maintenance.
  • Ensuring departments kept well staffed and running smoothly.
  • Hiring & training staff.
  • Staff scheduling.
  • Conducting staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Creation of a preventative maintenance schedule.
  • Daily room-checks, identifying issues and correcting as needed.
  • Ordering hotel supplies.
  • Pool & Spa maintenance.
  • Handling emergency maintenance issues and staff callouts.

Education

Associate Degree Hotel And Restaurant Management -

Coconino Community College
Flagstaff, AZ
12.2015

Skills

  • Problem Solving
  • Decision Making
  • Customer Service
  • Project Management
  • Technology Proficiency

Timeline

Community Portfolio Manager

HOAMCO
09.2021 - 07.2023

Hotel Manager

Wyndham
01.2012 - 09.2021

Associate Degree Hotel And Restaurant Management -

Coconino Community College
Richard Nielsen