Richard Nzovu
St. Louis,MO
Summary
At the AT&T Library and Technology Resource Center, I excelled as a Library Volunteer, demonstrating exceptional computer literacy and customer service. My role involved streamlining tech material checkouts and providing critical technical support, significantly enhancing patron satisfaction and library efficiency. My expertise in organizational skills and a positive attitude were pivotal in maintaining a professional service environment.
Overview
1
1
year of professional experience
Work History
Library Volunteer
AT&T Library and Technology Resource Center
Saint Louis, MO
06.2020 - 04.2021
- Checked out and checked in tech-related library materials for patrons, ensuring accuracy and efficiency
- Provided technical support for ATC computers, printers, and scanners, ensuring equipment was functional and well-maintained
- Assisted patrons with printing, scanning, photocopying, and answering questions about hardware and software
- Maintained an organized and professional appearance at service desks to enhance the library's atmosphere
- Educated patrons about library policies and directed them to appropriate resources when necessary
Education
Bachelor of Science - Biology (Pre-Med Track)
Saint Louis University
MO05.2025
Skills
- Computer Literacy
- Customer Service
- Organizational Skills
- Library Policy Knowledge
- Technical Support
- Critical Thinking
- Data Recording
- Flexibility and Positive Attitude
Extracurricular Activities
Regular volunteer at Thomas Dunn Learning Center, serving as an assistant computer teacher for immigrant students learning essential computer skills.
Timeline
Library Volunteer
AT&T Library and Technology Resource Center
06.2020 - 04.2021
Bachelor of Science - Biology (Pre-Med Track)
Saint Louis University
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