Richard Obayagbona
Brentwood ,TN
Summary
Reliable computer engineering student who goes above and beyond basic tasks with tenacity and attention to detail. Dedicated to the constant process improvement of the rapidly evolving and changing world of technology.
Overview
1
1
Certification
Work History
Low Voltage Technician
Insight Global
12.2020 - 04.2021
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.
Technical Support Representative
Cognosante
08.2019 - 11.2019
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Given contract during peak traffic for renewals and certifications.
- At peak managed 50 calls per day
Pizza Delivery
Papa John's Pizza
05.2017 - 08.2017
- Consistently provided friendly guest service and heartfelt hospitality.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
Busser
Texas Roadhouse
06.2016 - 08.2016
- Organized and cleaned assigned sections according to guidelines.
- Developed excellent relationships with managers and fellow team members to ensure success.
- Set dining tables according to type of event and service standards.
- Inventoried and restocked items throughout day.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Assisted co-workers whenever possible.
- Served beverages, breads and butter and replenished items as necessary.
IT Intern
Texas Roadhouse
06.2016 - 08.2016
- Reviewed tickets for authenticity and applicability to particular event.
- Assisted with troubleshooting and repairs.
- Assisted and used Imaging software for securing important documents
Education
Some College (No Degree) - Computer Engineering Technology
Middle Tennessee State University
Murfreesboro, TNBachelor of Science - Electrical, Electronics Engineering Technologies
Austin Peay State University
Clarksville, TN08.2024
Skills
- Windows
- C
- Intermediate Visual Studio experience
- Arduino
- 2D AutoCAD, Blender, Creo
- Technical Support
- Technical issues analysis
- Hardware Management
- Ticketing Systems
- Microsoft office
- Professional writing
- Data Recovery
- Application support
- Filing and sorting
- Customer service expert
- Soldering
Certification
OSHA
- OSHA 10 - April 2024
Timeline
Low Voltage Technician
Insight Global
12.2020 - 04.2021
Technical Support Representative
Cognosante
08.2019 - 11.2019
Pizza Delivery
Papa John's Pizza
05.2017 - 08.2017
Busser
Texas Roadhouse
06.2016 - 08.2016
IT Intern
Texas Roadhouse
06.2016 - 08.2016
Some College (No Degree) - Computer Engineering Technology
Middle Tennessee State University
Bachelor of Science - Electrical, Electronics Engineering Technologies
Austin Peay State University
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