Richard Oliver
Summary
My goal is to consistently improve overall productivity of any organization I am associated through any position or whatever means is necessary while achieving a balanced personal lifestyle. Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
18
18
years of professional experience
Work History
Management Assistant
City of Mesa Police Department
Mesa, USA
10.2002 - 05.2020
- Company Overview: Non-sworn law enforcement administrative management position
- Responsibilities included supervision and management of; Teleserve (Reception), Policy Management (Department wide), and Facilities Maintenance (Department Headquarters)
- Accomplishments include hardening reception security and increasing officer safety and productivity
- Implementation and adaptation of a dedicated online policy management program (PowerDMS) which includes online learning, accreditation tracking, and policy development components
- Coordination of all building related remodeling, office moving, and maintenance
- Also accomplished the implementation of Project Management Principal training for professional and administrative staff
- Early in career started as an armed Police Detention and Transport Officer, Municipal Court Bailiff, and Holding Facility Supervisor
- Non-sworn law enforcement administrative management position
Education
Master of Adminstration - Leadership / Public Managment
Northern Arizona University
12.2010
Bachelor of Science - Paralegal Studies
Kaplan university
03.2007
Skills
- Microsoft Office Advanced Certification
- Adobe Creative Cloud Advanced Certification
- PowerDMS LE / Master Administrator
- Online Learning Development Certification
- Project Management
- Business communications
- Timesheet processing
- Meeting facilitation
- Administrative tasks
- Relationship building
- Talent acquisition
- Report generation
- Scheduling expertise
- Business management
- Office administration
- Task delegation
Timeline
Management Assistant
City of Mesa Police Department
10.2002 - 05.2020
Master of Adminstration - Leadership / Public Managment
Northern Arizona University
Bachelor of Science - Paralegal Studies
Kaplan university
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