Richard F. Oquendo Jr
Altus,OK
Summary
Seasoned HR professional with a proven track record in enhancing personnel management through effective benefits administration and workforce planning. Skilled in HR software, demonstrating organizational growth and a knack for fostering team-oriented atmospheres. Excels in providing holistic client support, underscoring a blend of strong communication and strategic planning abilities.
Overview
7
7
years of professional experience
Work History
Personnelist
USAF
Altus, OK
10.2022 - Current
- Provide administrative support in personnel management, including processing assignments, promotions, and separations.
- Assist with human resources functions, ensuring compliance with regulations and policies.
- Maintain and update personnel records and assist in the management of a wide range of personnel programs.
- Act as a liaison between personnel and other departments to address inquiries, provide guidance, and resolve issues.
Case Manager Specialist
Samaritan Village, Inc
The Bronx, NY
01.2022 - 06.2022
- Coordinated and managed cases for individuals requiring support services, ensuring proper documentation and timely follow-up.
- Developed treatment plans, assessed client needs, and connected clients to necessary resources.
- Maintained confidential records and monitored progress toward goals.
- Collaborated with other healthcare professionals and agencies to provide holistic care and services.
Senior Guest Advisor
GameStop
The Bronx, NY
09.2019 - 12.2021
- Provided exceptional customer service, addressing inquiries, offering product recommendations, and assisting with purchases.
- Managed cash register transactions, including processing payments and handling returns/exchanges.
- Ensured inventory management, restocking shelves, and maintaining the organization of the sales floor.
- Worked collaboratively with team members to achieve store sales goals and provide a welcoming environment.
Crew Member
Moes Southwestern Grill
Tampa, FL
03.2018 - 04.2019
- Delivered high-quality customer service by taking orders, preparing food, and maintaining cleanliness in the dining area.
- Assisted in kitchen prep and food safety practices to ensure a smooth workflow.
- Managed opening and closing duties, including restocking supplies, cash handling, and ensuring compliance with health and safety regulations.
- Fostered a positive and energetic environment, contributing to a team-oriented atmosphere.
Education
Associate of Arts - Human Resources Management
CCAF
10-2024
Associate of Science - Psychology
Bronx Community College
New York07-2021
Skills
- Benefits administration
- Workforce planning
- Organizational growth
- HR software proficiency
Timeline
Personnelist
USAF
10.2022 - Current
Case Manager Specialist
Samaritan Village, Inc
01.2022 - 06.2022
Senior Guest Advisor
GameStop
09.2019 - 12.2021
Crew Member
Moes Southwestern Grill
03.2018 - 04.2019
Associate of Arts - Human Resources Management
CCAF
Associate of Science - Psychology
Bronx Community College
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