Richard Ortiz
Bronx,New York
Overview
16
16
years of professional experience
Work History
Dietary Aide
Archcare
05.2022 - 02.2025
- Prepare meals/snacks as assigned by supervisor according to planned menus, established schedules, resident requests, and sanitary directives
- Serve meals in resident rooms, dining rooms, and other designated areas
- Load and distribute food trays and carts to residents rooms and/or dining room areas; collect and return food carts to dishwashing area
- Assist in receiving and storing food and supplies; store items properly labeled and dated according to guidelines
- Perform defined work routines using various dietary utensils, supplies, and equipment as assigned by the Dietary Manager
Warehouse Associate/Customer Service Representative
Future Memories
01.2015 - 03.2022
- Answer customer calls regarding accounts
- Respond to questions and concerns about the company
- Consult with customers to evaluate needs and determine the best options
- Counsel customers on options for service and coverage
- Upgrade service and offer additional service packages and offers
- Consistently improve customer satisfaction through resolution of conflicts, issues, and concerns
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in delivery areas, using forklift and pallet jack
- Maintained inventory controls by collecting stock location orders and printing requests
- Scan packages, print shipping labels via 4P e-commerce platform
- Received materials coming in to the warehouse by vendors, verify the quantity and description of materials received by checking merchandise against the slip
- Examine incoming shipments, reject damaged items
- Appropriately report/record any discrepancies
- Review all orders to determine if they were picked correctly
- Accurately placed materials on shelves, in racks or other designated storage areas in an orderly manner
Cook
Mojo Cafe
08.2009 - 11.2014
- Stored and cooked food at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
- Checked quality and freshness of food and ingredients by keeping track of old and new items
- Seasoned and cooked food according to recipes or personal judgment and experience
- Portioned, arranged, garnished and served food to patrons
Education
GED -
Humanities High School
01.2007
Military Experience
Army National Guard, Honorably Discharged, 2008-2017
Timeline
Dietary Aide
Archcare
05.2022 - 02.2025
Warehouse Associate/Customer Service Representative
Future Memories
01.2015 - 03.2022
Cook
Mojo Cafe
08.2009 - 11.2014
GED -
Humanities High School
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