Richard Ortiz
Dumas,TX
Summary
Results-driven electrician with strong skills in electrical troubleshooting, wiring installation, and repairs. Committed to safety compliance and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Electrician
Kel-Tex
Dumas, TX
05.2007 - 04.2026
- Conducted routine maintenance and troubleshooting of electrical systems, enhancing operational efficiency in both residential and commercial properties.
- Conducted thorough diagnostics of electrical issues using specialized testing tools and systematic troubleshooting approaches.
- Engaged with project managers to verify alignment with electrical code requirements and safety guidelines.
- Developed and delivered instructional content on installation and maintenance best practices for junior electricians.
Retention Agent
Arch Wireless
Tempe, AZ
2001 - 2003
- Managed customer inquiries to enhance retention rates and improve satisfaction.
- Developed personalized follow-up strategies to engage at-risk customers effectively.
- Facilitated training sessions for new agents on retention techniques and best practices.
- Analyzed customer feedback data to identify trends and drive process improvements.
Bill Collector
Msa Solutions
Tempe, AZ
2000 - 2001
- Initiated contact with customers to discuss outstanding balances and payment options.
- Utilized collection software to track accounts and document communication effectively.
- Resolved customer inquiries regarding billing discrepancies and payment arrangements.
- Collaborated with team members to improve collection strategies and increase efficiency.
Installation Assistant
Arizona Refrigeration Service
Tempe, AZ
1999 - 2000
- Assisted in installing refrigeration units, ensuring compliance with safety standards.
- Supported lead technicians in troubleshooting and resolving installation issues efficiently.
- Maintained inventory of tools and equipment necessary for installation tasks.
- Collaborated with team members to streamline installation processes, enhancing overall effectiveness.
Level 1 Technician
BFGoodrich Aerospace AIP
Phoenix, AZ
1996 - 1999
- Operated and maintained testing equipment for aerospace components.
- Assisted in troubleshooting technical issues with electronic systems.
- Conducted routine inspections to ensure compliance with safety standards.
- Collaborated with team members to streamline repair processes.
- Supported senior technicians in complex repairs and diagnostics tasks.
Education
High School Diploma -
Clovis High School
Clovis, NM12-1992
Skills
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Electrical experience
- Lighting systems
- Electrical testing
- Electrical panel upgrades
- Electrical equipment maintenance
- New construction
- Field installation
Timeline
Electrician
Kel-Tex
05.2007 - 04.2026
Retention Agent
Arch Wireless
2001 - 2003
Bill Collector
Msa Solutions
2000 - 2001
Installation Assistant
Arizona Refrigeration Service
1999 - 2000
Level 1 Technician
BFGoodrich Aerospace AIP
1996 - 1999
High School Diploma -
Clovis High School