Surfing
Richard Oswald
Manhattan Beach,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Lifeguard
City Of Santa Monica
12.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Host, Food Runner, Server
Islands Restaurants
01.2022 - 07.2022
- Assisted managers with quickly resolving service- and food-related issues.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Host
Tin Roof Bistro
09.2021 - 01.2022
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Surf Instructor
Aqua Surf School
06.2020 - 08.2021
- Increased revenue by upselling services and recommending property facilities for different needs.
- Issued wetsuits and equipment to guests to meet surfing needs.
- Enforced strict policies for safety in and out of water.
- Empowered guests and built confidence by training on techniques and praising good performance.
Installer
Cooks Doors And Windows
01.2020 - 06.2020
- Inspected installations to check for functionality and maintain customer satisfaction.
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Completed troubleshooting of malfunctions and diagnosed issues.
Store Associate
Noah's Bagels
05.2018 - 08.2019
- Greeted customers and took orders and payment, prepared and delivered coffee, bagels and other food products in a fast paced environment
- Clean up at end of day and worked on inventory.
Education
Business, Marketing
Dominican University of California
San Rafael, CA 09.2019 - 05.2020
Bishop Montgomery High School
Torrance, CA 09.2015 - 05.2019
Communications
El Camino College
Torrance, CA 05.2001 -
Skills
First Aid certificationCPR
Emergency Response
Social Media Strategy
Social Media and Promotions
Adobe Premiere
Interests
Sports
Video Editing
Socializing
Timeline
Host, Food Runner, Server
Islands Restaurants
01.2022 - 07.2022
Lifeguard
City Of Santa Monica
12.2021 - 08.2023
Host
Tin Roof Bistro
09.2021 - 01.2022
Surf Instructor
Aqua Surf School
06.2020 - 08.2021
Installer
Cooks Doors And Windows
01.2020 - 06.2020
Business, Marketing
Dominican University of California
09.2019 - 05.2020
Store Associate
Noah's Bagels
05.2018 - 08.2019
Bishop Montgomery High School
09.2015 - 05.2019
Communications
El Camino College
05.2001 -