Richard Ours
Blacklick,OH
Summary
Adept at multitasking and maintaining high standards of cleanliness and food safety, I excelled as a Cook Shift Leader at Waffle House Restaurant and Mt Carmel East, where I enhanced customer satisfaction through exceptional food preparation and presentation. Leveraging strong cooking and customer service skills, I consistently delivered quality meals, contributing to repeat business and a cohesive team environment.
Overview
23
23
years of professional experience
Work History
Cook 1
Mt Carmel East
02.2024 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained food safety and sanitation standards.
Merchandiser
Victoria Secret
10.2002 - 01.2024
- Picked orders, packed boxes and prepared shipments.
- Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
- Inspected items to check quality and accuracy against specifications.
- Expedited order fulfillment times with accurate picking, packing, and shipping of customer orders.
- Maintained cleanliness and organization throughout the warehouse facility, creating an efficient workspace conducive to optimal productivity.
- Assisted in training new hires on merchandise processing procedures, contributing to a cohesive and efficient team environment.
- Used warehouse management system and handheld scanners to document merchandise movements.
Cook Shift Leader
Waffle House Restaurant
02.2002 - 03.2020
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
GED -
Groveport Madison High School
Groveport, OHSkills
Customer Service
Cooking
Cleaning and organization
Food handling
Food Preparation
Strong attention to safe food handling procedures
Sanitation
Supply Restocking
Surface cleaning
Hospitality and service industry background
Food presentation
Food Plating
Portion Control
Special Diets Knowledge
Timeline
Cook 1
Mt Carmel East
02.2024 - Current
Merchandiser
Victoria Secret
10.2002 - 01.2024
Cook Shift Leader
Waffle House Restaurant
02.2002 - 03.2020
GED -
Groveport Madison High School