Richard Pace
Pearland,TX
Summary
- Oversee work orders daily and verify accuracy, including teaching and assisting other managers with their work orders.
- It is a privilege to help people find solutions and build a strong trust base.
- Have the knowledge to educate customers with ideas of solutions and preventive measures.
- Daily keep an eye on work orders and notifying reasons for delay while offering alternative ideas for quicker solutions. The aim is to bring resolve to the customer without any remorse.
- Daily check work orders and quickly make correct changes to provide a better response time and the right people for the job.
- Having knowledge and experience of the entire campus, I am professionally aware of the crews responsibilities for the type of work involved and can seek faster response to the problems.
- Have the experience of assigning outages and contacting proper channels for involving those in need of knowing.
- Desire to help people has no boundaries and will always be happy to assist anyone in need.
- On many occasions, have stopped to help individuals find their car, parking lot, and call police for assistance.
- Have been asking for 4 years to be on the ride-out team, always being rejected without a reason. Still trying to be the person people can count on in a dire situation. This is an opportunity to achieve that milestone, as well.
- Hardworking and customer-satisfying- driven, bringing 30+ years of customer satisfaction.
Overview
9
9
years of professional experience
Work History
General Maintenance Supervisor
University Of Houston
01.2015 - Current
- Completed daily, weekly and monthly inspections and work orders on buildings to resolve maintenance procedures and provide safe environment for students and employees.
- Used problem-solving skills to alleviate issues efficiently with no supervision.
- Managed efficient teams of up to 12 employees.
Remodeler
Self
03.2022 - 02.2024
- Using Home Advisor (now Angie Leads) built a very strong client base with customer satisfaction and received a 4.7 stars (5 being perfect) over 2 years.
- Improved client satisfaction by providing high-quality remodeling services and ensuring timely project completion.
Education
Some College (No Degree) - Marketing Management
ETBU/ University of LA./ Farmerville High
Marshal, TexasSkills
- Problem Detection and Resolution
- Task Concentration
- Communication
- Leadership and Organization
- Patient and Diligent
References
Dr. Brock Taylor (601) 672- 3802
Brockataylor@outlook.com
Michael Trenery (713) 743-5946
mtrenery@central.uh.edu
James Aguano (832) 681-1986
Director of Housing at UH
Timeline
Remodeler
Self
03.2022 - 02.2024
General Maintenance Supervisor
University Of Houston
01.2015 - Current
Some College (No Degree) - Marketing Management
ETBU/ University of LA./ Farmerville High
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