Richard Palermo
Houston ,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Parking Attendant
Sugar Land Space Cowboys
07.2023 - Current
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Answered general questions about parking fees, facilities, and directions.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Delivered above and beyond service to VIP guests at property.
Guest Service Representative
Houston Astros
05.2022 - Current
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Tend to guests with mobility issues, ensuring maximum satisfaction.
Education
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05.2024
Associate of Arts - Criminal Science
San Jacinto College District
Pasadena, TX05.2024
Skills
- Spatial Visualization
- Instructing Customers
- Customer Experience
- Guest Satisfaction
- Creative Solutions
- Financial Transactions
- Guest Inquiries
- Cash Counting
- Brand Loyalty
- Personable Demeanor
Hobbies
Handy Work
Fishing
Sports
Timeline
Parking Attendant
Sugar Land Space Cowboys
07.2023 - Current
Guest Service Representative
Houston Astros
05.2022 - Current
High School Diploma -
Pasadena Memorial High School
Associate of Arts - Criminal Science
San Jacinto College District
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