Summary
Overview
Work History
Education
Skills
Timeline
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Richard Palermo

SPRING HILL,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Warehouse Worker

IMG
Tampa, FL
02.2022 - Current
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Organized warehouse space for efficient storage of products.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Staged and sorted multiple types of products for loading.
  • Assembled orders according to customer requests.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.

Delivery Driver

IMG
Tampa, FL
02.2022 - Current
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Assisted warehouse personnel in packing orders when necessary.
  • Checked tires for proper inflation before leaving on each route.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Determined optimal routes based on GPS application information and knowledge of local routes.

Owner

A Plus Services of NY, Inc.
Mastic Beach, NY
01.2008 - 11.2021
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Ensured that safety regulations were followed by employees while performing maintenance tasks.
  • Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Conducted performance reviews for employees on a regular basis.

Education

High School Diploma -

Sachem High School North
Lake Ronkonkoma, NY
06-1988

Skills

  • Job Planning
  • Painting techniques
  • Vendor Relationship Management
  • Team Supervision
  • Work Order Management
  • Emergency Response
  • Preventive Maintenance
  • Equipment Troubleshooting
  • Safety Protocols
  • Staff Scheduling
  • Deadline Management
  • Plumbing Repairs
  • Grounds Maintenance
  • Staff Management
  • Troubleshooting
  • Electrical Systems

Timeline

Warehouse Worker

IMG
02.2022 - Current

Delivery Driver

IMG
02.2022 - Current

Owner

A Plus Services of NY, Inc.
01.2008 - 11.2021

High School Diploma -

Sachem High School North

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Richard Palermo