Richard Paradise
New Britain,CT
Summary
Proven sales experience in:
* Retail;
* Field Sales (Construction)
* Door to Door Sales ( Telecommunications)
* Real Estate (REMAX) - 11 years Experience
* Finance/Insurance
Overview
5
5
years of professional experience
Work History
Sales Associate
Pilgrim Furniture
10.2024 - 06.2025
- Built relationships with customers to encourage repeat business
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Printing Press Operator
Allied Printing Company
05.2023 - 09.2024
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Set up and operated printing press machines.
- Demonstrated strong problem-solving abilities, quickly identifying and resolving issues that arose during production runs.
- Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
- Applied appropriate packing sheets to cylinders to build up blanket of thickness.
- Produced high-quality brochures, flyers, four-color artwork and mailers.
- Operated press to achieve highest print quality and productivity with minimal scrap.
Door-to-Door Sales Representative
Solcon
01.2023 - 07.2023
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Distributed pamphlets and other informational literature on Cable and Internet products.
- Collaborated and trained other sales representatives in developing successful strategies to increase overall team productivity.
Print Production Manager (Co-owner/Self Employed)
Thermal Print House
07.2020 - 07.2023
- Collaborated with cross-functional teams to develop creative solutions for complex print projects.
- Coordinated efforts between sales, design, and production teams to meet tight deadlines without sacrificing quality.
- Managed high-volume printing projects, ensuring timely delivery and consistent quality.
- Increased customer satisfaction by providing exceptional service and maintaining strong relationships with clients.
- Improved turnaround times by streamlining communication channels within the print production team.
- Evaluated equipment performance regularly to identify opportunities for upgrades or improvements that enhance productivity levels.
- Negotiated favorable contracts with vendors, resulting in cost savings and improved supplier relationships.
- Organized workflow efficiently to optimize daily throughput while maintaining focus on budgetary constraints.
- Maximized output capacity with effective scheduling of staff resources during peak demand periods.
- Implemented continuous improvement initiatives to reduce errors and improve overall print quality.
- Conducted thorough quality checks on all printed materials, ensuring adherence to brand guidelines and specifications.
- Provided technical guidance on paper selection, finishing options, binding methods, ink types and other critical aspects related to successful completion of each job order.
- Implemented color management techniques to ensure consistency across a wide range of printed materials.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Scrutinized production output and identified areas for improvement.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Sales Associate
National Floors Direct
06.2021 - 12.2022
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Associate of Arts -
CCSU
New Britain, CT06-1997
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Sales expertise
- Complex Problem-solving
Timeline
Sales Associate
Pilgrim Furniture
10.2024 - 06.2025
Printing Press Operator
Allied Printing Company
05.2023 - 09.2024
Door-to-Door Sales Representative
Solcon
01.2023 - 07.2023
Sales Associate
National Floors Direct
06.2021 - 12.2022
Print Production Manager (Co-owner/Self Employed)
Thermal Print House
07.2020 - 07.2023
Associate of Arts -
CCSU
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