Richard Parham

• Managed store organization, maintenance and purchasing functions to maximize profits.
• Trained team associates in successful strategies to meet operational and sales targets.
• Submitted reports to senior management to aid in business decision-making and planning for quarterly and yearly plans.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance and maintaining a turnover rate of 24% which was below the stores plan of 46%.
• Supported professional development of team associates and salaried managers at all levels to place knowledgeable candidates in leadership roles.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
• Coordinated daily/weekly meetings with store associates to communicate sales and customer service goals.
• Optimized store displays and appearance via strategic merchandising through store of the community.
• Partnered with vendors on sales events and local promotions.
• Maintained inventory in excess of $9 million through company programs and routines.

Achievements

* During the last 5 years managed combined staff of over 500 with a yearly revenue in excess of $112 Million.

* Store Manager (2014-2016) produced revenue in excess of $85 Million yearly overseeing a staff of 350.

*Co-Manager (2011-2013) supervised the expansion of a division 1 store to a full out super center including set up, hiring and merchandising.

• POOL SERVICE COMPANY, Cooper City, FL
• Operations Manager
• Successfully established, built and managed a pool service operation from start with 22 customers to close of business with 501 customers, and total sales of approximately $2-Million over a 6 year period.
• · Purchased and serviced all equipment, and inventoried and maintained all pool cleaning supplies.
• · Coordinated advertising/marketing operations, including the acquisition of all state licenses.
• · Prepared profit and loss statements, and maintained monthly bookkeeping and annual tax matters.
• · Grew monthly average starting sales from $1850 (2004) to over $41K monthly YTD 2010
• · The business was sold advantageously to an outside Investment group

• Designated to set-up and manage new grocery chain operations from the ground up, with primary responsibilities for purchasing, inventory control, profit and loss, as well as interviewing, hiring, training and orienting managers and associates for full-time and part-time employment.
• · Projected and achieved annual sales goals and labor forecasting for the entire store.
• · Conducted weekly managers’ meetings to maximize sales profits and minimize loss.
• · Performed monthly store associate meetings to ensure delivery of ultimate customer satisfaction.
• · Communicated with vendors on expediting product orders and store displays in a timely manner.
• · Ordered rotating inventory to meet and satisfy customers’ needs in freshness, quality and supply.
• · Turnaround low volume store which resulted in significant sales and profit increase.
• · Monitored all departments for safety, cleanliness and adherence to store policies and procedures.
• · Performed annual evaluations on associates and managers, carefully documenting/resolving issues.
• · Scheduled and attended to associates’ cases with the department of labor.
• · Successfully represented Publix in unemployment court, and never lost a case.
• Achievements
• · During the last 4 years, managed combined staff of 400 with a yearly revenue in excess of 66 Million
• · Store Manager (1998) Opened, set-up, and furnished brand new store with products and staff
• · Store Manager (1994) produced revenue in excess of $42 Million yearly, overseeing 225 associates
• · Store Manager (1990) produced revenue in excess of $25 Million yearly, overseeing 150 associates