Summary
Overview
Work History
Education
Timeline
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Richard Peltzer

MIDWEST CITY,Oklahoma

Summary

Dedicated Automotive Technician with 25+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components. Friendly Automotive Technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with 25+ years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work.

Overview

12
12
years of professional experience

Work History

Automotive Technician

T&W Tire
Oklahoma City, OK
08.2017 - Current
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Adjusted headlights for proper alignment per customer request.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Maintained a clean working environment at all times.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
  • Communicated effectively with customers about repair progress and costs involved.
  • Operated a variety of shop equipment safely and efficiently.
  • Adhered strictly to company policies concerning quality control standards.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Kept detailed records of repairs, labor involved and parts used.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Monitored shop equipment to maintain safe working condition.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Maintained certifications and completed training on systems and components.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Tested engine, safety and combustion control standards to comply with state vehicle requirements.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Filed records with state as part of performing vehicle safety inspections.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Conducted test drives before and after repair services.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Estimated costs of vehicle repair.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Reviewed work orders and discussed with supervisors.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Repaired, replaced and adjusted brakes.
  • Removed old oil, replace filters and added correct amount of new [Type] oil.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.

Automotive Technician

Honest 1
Yukon, Oklahoma
05.2017 - 08.2017

Store Manager

Ricks Superior Service
Midway City, Oklahoma
12.2016 - 05.2017
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Store Manager

Meineke auto care center
Midway City, Oklahoma
10.2012 - 11.2016
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Analyzed financial data to identify areas of improvement.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Developed relationships with suppliers to negotiate better prices.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Certificate Of Course Completion - Administration Office Mngmt

Heritage College
Las Vegas
03-2001

Timeline

Automotive Technician

T&W Tire
08.2017 - Current

Automotive Technician

Honest 1
05.2017 - 08.2017

Store Manager

Ricks Superior Service
12.2016 - 05.2017

Store Manager

Meineke auto care center
10.2012 - 11.2016

Certificate Of Course Completion - Administration Office Mngmt

Heritage College
Richard Peltzer