Richard Perry
Rochester
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
8
8
years of professional experience
Work History
Store Manager
Sunglass Hut At Macy's
04.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Sunglass Hut
10.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- I got promoted into a store manager roll
Store Manager
Sunglass Hut Bass Pro Shops
06.2022 - 10.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Privet Home Aid
CCOR
12.2016 - 09.2017
- Fostered positive relationships with clients by maintaining open lines of communication regarding their preferences and expectations for cleaning services.
- Mitigated potential pest infestations by promptly addressing areas prone to attracting insects or rodents during routine cleanings.
- Showcased adaptability in accommodating last-minute schedule changes or urgent cleaning requests while maintaining a professional attitude.
- Enhanced client satisfaction by providing thorough and efficient cleaning services for various home settings.
Education
High School Diploma -
Eastridge Senior High School
Rochester, NY06.2014
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
Timeline
Store Manager
Sunglass Hut At Macy's
04.2024 - Current
Assistant Manager
Sunglass Hut
10.2023 - 05.2024
Store Manager
Sunglass Hut Bass Pro Shops
06.2022 - 10.2022
Privet Home Aid
CCOR
12.2016 - 09.2017
High School Diploma -
Eastridge Senior High School
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