Richard Pflug
Wolfeboro,NH
Summary
Experienced Lead Machine Operator skilled in managing teams and optimizing machinery operations. Proven ability to enhance production efficiency and reduce costs while maintaining high safety and quality standards. Committed to continuous process improvement and effective problem-solving.
Overview
20
20
years of professional experience
Work History
Lead Machine Operator
Shawsheen Coating and Converting
Andover, Massachusetts
06.2019 - Current
- Line Setup & Safety Compliance: Executed mandatory Lockout/Tagout (LOTO) energy-isolation procedures during weekly coating line changeovers, mechanical setups, and roll replacements, maintaining zero safety incidents across all shifts.
- Heavy Material Handling: Safely operated sit-down forklifts and powered industrial trucks to transport, stage, and stack 55-gallon chemical coating drums and heavy master fabric/metal stock across active manufacturing zones.
- Machine Operation Excellence: Monitored and adjusted complex industrial equipment parameters—including web tension, automated spray booths, and curing oven bake times—to ensure uniform chemical application and standard compliance.
- Preventative Maintenance & Efficiency: Completed routine minor machine maintenance and quick-response troubleshooting on production line feeds, reducing unexpected equipment downtime by addressing mechanical snags early.
- Inventory & Quality Control: Utilized precision measurement tools to audit product thickness, accurately filled out digital batch tickets, and managed computer shipping/receiving logs for work order confirmations.
- Promoted teamwork to streamline production processes.
Project Manager
JMS Roofing
Wolfeboro, NH
10.2023 - 03.2026
- Managed roofing project timelines and ensured adherence to schedules.
- Managed multiple projects with competing deadlines simultaneously.
- Coordinated communication between clients, subcontractors, and team members.
- Developed project plans and outlined scope of work for each job.
- Oversaw material procurement and inventory management for roofing projects.
- Conducted regular site inspections to maintain safety compliance standards.
- Implemented quality control measures to ensure workmanship met company standards.
- Built and established strong partnerships with teams, vendors and contractors.
Front of House Manager
T-BONES
Salem, NH
04.2012 - 03.2019
- Managed daily operations of front-of-house staff and service areas.
- Trained and supervised team members to ensure excellent customer service.
- Coordinated dining room activities to optimize guest experiences.
- Handled guest inquiries and resolved service-related issues effectively.
- Scheduled shifts and assigned tasks to maintain efficient workflow.
- Implemented training programs for new hires on service standards.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Responsible for ordering supplies necessary for front-of-house operations.
- Controlled and maintained labor costs through careful scheduling.
Calvary Scout
US Army
Killeen, Texas
01.2007 - 05.2010
- Conducted reconnaissance missions to gather intelligence on enemy positions.
- Operated advanced surveillance equipment for real-time battlefield awareness.
- Collaborated with team members to develop tactical plans for operations.
- Communicated findings through detailed reports to leadership and command units.
- Participated in joint exercises with other military branches to enhance coordination.
- Maintained equipment readiness through regular inspections and preventive maintenance.
- Conducted reconnaissance missions, gathering intelligence on enemy positions and movements.
Education
General Education Diploma
Berwick, MESome College (No Degree) - Business
Northern Essex Community College
Haverhill, MASkills
- Machine operation
- Safety compliance
- Preventive maintenance
- Quality assurance
- Inventory management
- Project management
- Team coordination
Accomplishments
- 2022 Shawsheen Coating and Converting Employee of the Year
Timeline
Project Manager
JMS Roofing
10.2023 - 03.2026
Lead Machine Operator
Shawsheen Coating and Converting
06.2019 - Current
Front of House Manager
T-BONES
04.2012 - 03.2019
Calvary Scout
US Army
01.2007 - 05.2010
General Education Diploma
Some College (No Degree) - Business
Northern Essex Community College