Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
References
Additional Information
Timeline
Generic

Richard Phillips

Spokane,WA

Summary

Results-driven Pharmaceutical Sales Representative with over 20 years of experience in promoting pharmaceutical and medical device products. Ability to build strong relationships with healthcare professionals at all levels. Proven track record of exceeding sales targets, driving market share growth, and delivering exceptional customer service. Adept at analyzing market trends, developing strategic sales plans, and providing in-depth product analysis. A people-focused leader who fosters transparent communication, camaraderie, and empowerment amongst teammates and individuals.

Overview

34
34
years of professional experience

Work History

Pharmaceutical Sales Representative

Syneos Health - GSK Pharmaceuticals
12.2021 - Current
  • Achieved targeted sales goal of 100% to 250% consistently over 3 years, contributing to a 2.9% increase in market share within the assigned territory
  • Cultivated and maintained relationships with over 100 healthcare professionals, including physicians, pharmacists, healthcare providers and administrators
  • Conducted product presentations and demonstrations to healthcare providers, effectively communicating the benefits and features of Respiratory, Biologics and RSV medications, succeeded in surpassing competition in those multiple product categories
  • Coordinated with the marketing team to develop and execute promotional strategies, resulting in an increase in product awareness
  • Time and relationship management with a vast territory and regular physician visits of over 50 healthcare providers per week.
  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
  • Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
  • Expanded market share by identifying potential clients and successfully converting them to long-term customers.
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Real Estate Broker

Coldwell Banker
03.2016 - 12.2021
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Conducted competitive market analysis to determine optimal pricing for properties.

Medical Device Sales Representative

09.1990 - 01.2016
  • Drove sales growth by implementing effective strategies and identifying new business opportunities
  • Established and maintained relationships with key decision-makers and stakeholders within the healthcare sector
  • Delivered presentations and training sessions on product features, benefits, and proper usage
  • Prepared detailed sales reports and forecasts, utilizing CRM tools to track and manage sales activities
  • Collaborated with cross-functional teams to develop and launch new products, ensuring successful market entry.

Education

Master of Business Administration -

Louisiana State University
06.2021

Bachelor of Arts and Social Sciences -

University of Idaho
05.2019

Associate of Arts and Sciences -

Spokane Community College
06.2017

Skills

  • Pharmaceutical Knowledge: Deep understanding of drug mechanisms, therapeutic areas, and industry regulations
  • Sales Techniques: Proficiency in consultative selling, negotiation, and closing strategies
  • Relationship Management: Strong ability to build and maintain professional relationships with healthcare professionals
  • Market Analysis: Skilled in analyzing market trends, competitor activities, and customer needs
  • Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly
  • CRM Tools: Experienced in using CRM software (eg, Salesforce) for tracking sales activities and customer interactions
  • Regulatory Compliance: Knowledgeable about FDA regulations, pharmaceutical ethics, and industry standards

Accomplishments

  • Pinnacle Award recipient for Impact, Commitment, Inspiration, Passion and Confidence.
  • SPIFF recipient for 100% achievement at or above portfolio target.
  • Torch recipient for initiative, resourcefulness and energy by making an impact in hard to access clinics.
  • Nationally recognized as top five sales representatives for NRx market share growth.

Community Service

President, Spokane Waves Aquatic Team / Non-profit, 03/01/14, 08/01/18, Project Beauty Share, Toys for Tots, Tom’s Turkey Drive, Locks of Love, Meals on Wheels, Coats for Kids, USA Swimming Chaperone

References

Available upon request.

Additional Information

President – Spokane Waves Aquatic Team / Non-profit 3/2014 - 8/2018


Contributions – Project Beauty Share, Toys for Tots, Tom’s Turkey Drive, Locks of Love, Meals on Wheels, Coats for Kids, USA Swimming Chaperone

Timeline

Pharmaceutical Sales Representative

Syneos Health - GSK Pharmaceuticals
12.2021 - Current

Real Estate Broker

Coldwell Banker
03.2016 - 12.2021

Medical Device Sales Representative

09.1990 - 01.2016

Bachelor of Arts and Social Sciences -

University of Idaho

Associate of Arts and Sciences -

Spokane Community College

Master of Business Administration -

Louisiana State University

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Richard Phillips