Richard Piñon Jr

Rehab Manager / Physical Therapist Assistant

Exempt leadership position tasked with managing clinical operations, direct staff education, and territory-level performance data while maintaining high-quality patient outcomes.

• Metrics & KPI Optimization: Spearheaded weekly operational tracking for the rehabilitation division, driving high performance across Plan of Care (POC) compliance, arrival metrics, and patient schedule optimization.
• Territory & Team Leadership: Directed a multidisciplinary clinical team, maximizing scheduling efficiency, increasing successful patient discharge percentages, and converting inquiries into active accounts.
• Commercial Education & Training: Authored and executed formal corporate training frameworks and clinical in-services focused on advanced Orthopedic Manual Therapy Techniques for PT Techs, PTAs, and Doctors of Physical Therapy.
• Surgeon & Peer Communication: Conducted professional peer-to-peer reviews via medical necessity portals and direct phone negotiations to secure authorizations and justify treatment protocols.
• Talent Acquisition & Management: Managed the end-to-end recruitment lifecycle for the branch, including resume reviews, annual performance appraisals, and executing on-site "working interviews" for candidate evaluation.
• Educational Program Management: Served as Director of Clinical Rotations, orchestrating schedules and structuring instructional timelines for high school, college, and doctoral-level (DPT) clinical internships.

Physical Therapist Assistant

Provided high-velocity orthopedic support and clinical care within an outpatient clinical setting.

• Territory Efficiency: Demonstrated elite time management capabilities by successfully managing high-volume "double-booked" scheduling blocks, maximizing clinic capacity without compromising service delivery.
• Clinical Demonstration: Instructed and guided patients through advanced restorative movement patterns, utilizing deep knowledge of joint mechanics, kinesiotape protocols, and modality applications to achieve functional milestones.