Richard Plourde Jr.
Charlottesville,VA
Summary
Dedicated career sales associate and Pedorthic expert with a customer satisfaction focus and over thirty years of experience as well as General Manager experience. Proven track record of building lasting relationships with customers, doctors, physical therapists and employers. Consistently recognized as a top performer company wide.
Overview
32
32
years of professional experience
Work History
Sales Associate and Certified Pedorthist
Shoefly Charlottesville
Charlottesville, VA
01.2019 - Current
- Provided pedorthic services for a variety of customer foot needs.
- Maintained customer relationships for over twenty-eight years.
- Provided custom orthotics from doctor referrals.
- Focus in customer service.
- Maintain doctor and physical therapist relationships to provide customers with proper footwear needs.
Salesman, Certified Pedorthist, General Manager
Richey and Company
Charlottesville, VA
01.1993 - 01.2019
- Coached, mentored and trained team members in order to improve their job performance.
- Provided accurate information about products, prices and services.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Provided pedorthic services for a variety of customer foot needs.
- Maintained customer relationships for over twenty-eight years.
- Provided custom orthotics from doctor referrals.
- Focus in customer service.
- Maintain doctor and physical therapist relationships to provide customers with proper footwear needs.
Education
Bachelor of Arts - Social Sciences
Towson University
Baltimore, MD05-1990
Pedorthic School
Northwestern University
Evanston, IL01-1988
Associate of Arts -
Western Maryland College
Westminster, MD01-1987
Skills
- Well trained and experienced in AFO's, orthotics, UCBL's, Arizona braces, and over the counter devices
- Trained in various casting techniques including slipper cast, bio foam, and I-pod Scanner
- Over twenty five years of experience fitting and adjusting custom and over the counter footwear for maintaining healthy diabetic feet
- Started and maintained doctor and physical therapist relationships and referrals for over twenty years
- Provided diabetic patients medicare service bill and orthotics for over twenty five years
- Provided accurate records for three medicare audits with zero violations
Accomplishments
- Consistently recognized as top sales performer.
Timeline
Sales Associate and Certified Pedorthist
Shoefly Charlottesville
01.2019 - Current
Salesman, Certified Pedorthist, General Manager
Richey and Company
01.1993 - 01.2019
Bachelor of Arts - Social Sciences
Towson University
Pedorthic School
Northwestern University
Associate of Arts -
Western Maryland College
Similar Profiles
Kate BortellsKate Bortells
Floor Manger at Shoefly OregonFloor Manger at Shoefly Oregon
Samuel GuytonSamuel Guyton
Clerk at Play It Again Sports CharlottesvilleClerk at Play It Again Sports Charlottesville
Kari BurkholderKari Burkholder
Radiographic Technologist at UVA Battle Building Children's Hospital, CharlottesvilleRadiographic Technologist at UVA Battle Building Children's Hospital, Charlottesville
Hannah FergusonHannah Ferguson
Lifeguard at Brooks YMCALifeguard at Brooks YMCA
Nyla NoktaNyla Nokta
Clinical Nurse Assistant Student Intern at Thrive Healthcare Academy and August HealthcareClinical Nurse Assistant Student Intern at Thrive Healthcare Academy and August Healthcare