Richard Portillo
Las Vegas,NV
Summary
Seasoned Lead Engineer with a resourceful, hardworking and quality-driven mindset. Proactive in tackling equipment and system issues to maintain operational status. Top-notch leader and project manager with an organized and methodical approach.
Overview
9
9
years of professional experience
Work History
Lead Engineer
Hilton At Lake Las Vegas
Las Vegas, United States
10.2021 - Current
- Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
- Monitored energy use and developed plans to control costs.
- Tested, evaluated and fixed safety systems.
- Received and prioritized service requests to optimize resources.
- Adhered to timelines to meet quality assurance targets
Account Manager
Victory Towing
Las Vegas, United States
07.2021 - 10.2021
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
Engineer
Gold Coast Hotel And Casino
Las Vegas, United States
08.2017 - 04.2021
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
- Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.
- Oversaw layout, routing and integration of technical and electrical components.
- Responded to technical concerns quickly and effectively devised solutions.
- Performed quality control procedures on equipment and materials.
- Provided input to team lead regarding areas for process and procedural improvement
Low Voltage Foreman
Bear Communications
San Jose, CA
05.2013 - 07.2017
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to 6 employees.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Education
High School Diploma -
Gunderson High School
San Jose, CA06.2002
Skills
- Process Management
- Troubleshooting and Testing
- Service Requests
- Workflow Development
- Accident Prevention
- Daily Progress Reports
- Bug Fixes
- Building Codes and Permits
- Inspections
Timeline
Lead Engineer
Hilton At Lake Las Vegas
10.2021 - Current
Account Manager
Victory Towing
07.2021 - 10.2021
Engineer
Gold Coast Hotel And Casino
08.2017 - 04.2021
Low Voltage Foreman
Bear Communications
05.2013 - 07.2017
High School Diploma -
Gunderson High School
Similar Profiles
Isaac TrujilloIsaac Trujillo
Front Office Manager at Embassy Suites By Hilton Las VegasFront Office Manager at Embassy Suites By Hilton Las Vegas
Frederick CadeFrederick Cade
Shuttle Bus Driver at Hilton Garden Inn-Las Vegas StripShuttle Bus Driver at Hilton Garden Inn-Las Vegas Strip
Faith TapatFaith Tapat
Manager Front Office at Hilton Vacation Club Polo Towers Las VegasManager Front Office at Hilton Vacation Club Polo Towers Las Vegas