Richard Poulson
Greenacres,United States
Summary
Results-driven Warehouse Manager experienced in optimizing daily operations and inventory management. Expertise in ERP systems and data analytics enhances order accuracy and fulfillment speed. Strong background in warehouse management, shipping, and problem-solving, dedicated to improving supply chain processes and achieving measurable outcomes.
Overview
13
13
years of professional experience
Work History
Warehouse Manager
Commercial Kitchen Stop
Palm Springs, United States
08.2025 - Current
- Managed daily goods flow operations, ensuring smooth processes for receiving, put-away, picking, packing, and shipping.
- Maintained 99%+ inventory accuracy through regular audits and reconciliations with data systems.
- Trained and supervised staff, promoting accountability and conducting performance appraisals to enhance team development.
- Leveraged ERP systems (NetSuite) and data analytics to monitor KPIs, driving improvements in order accuracy and fulfillment speed.
Returns Merchandise Authorization Specialist (RMA)
Sangoma Technologies
Huntsville, United States
10.2024 - 05.2025
- Coordinated returns process, receiving and logging all RMAs in Excel and NetSuite to ensure accurate tracking.
- Inspected returned products for damage, processing only quality items to maintain product integrity.
- Adjusted inventory levels in NetSuite to reflect product disposition, improving tracking accuracy.
Warehouse Manager
Giga Parts Inc
Huntsville, United States
07.2023 - 07.2024
- Managed daily operations in quality assurance, inventory control, logistics, and customer service to ensure seamless warehouse functionality.
- Orchestrated movement of all assets to new facility within 2.5 days, minimizing disruption to operations.
- Designed layout of new warehouse facility to enhance space utilization and streamline workflow.
EXECUTOR OF ESTATE / OWNER
RLP Consulting Services
Huntsville, United States
01.2022 - 06.2023
- Conducted inventory and valuation of estate assets worth $4.0M, enabling precise distribution of assets.
- Managed property transfers and payments of debts and taxes, ensuring smooth distribution and timely estate closure.
- Organized and filed over 100 estate documents with Probate Court, ensuring compliance and accuracy.
Consultant, Supply Chain, Organizational and Operations Change Management
Meskwaki Inc.
Tama, United States
02.2021 - 02.2022
- Negotiated the procurement of $1.0M in manufacturing and packaging equipment, optimizing operational costs.
- Established partner agreements with 15+ vendors and 25+ distributors, streamlining product distribution.
- Designed and implemented new product production launch, expanding market offerings and driving initial sales.
Owner
RLP Associates, LLC (dba Alloy Wheel Repair Specialists)
Memphis, United States
06.2013 - 12.2021
- Developed and executed a comprehensive marketing and business plan, achieving a 40% year-over-year sales revenue increase.
- Managed profit and loss (P&L) statement, ensuring financial health and effective budgeting for sustainable growth.
- Oversaw customer satisfaction initiatives, fostering service excellence culture that strengthened client relationships.
Education
executive business management -
University of North Carolina At Chapel Hill
Chapel Hill, NC01.1990
Skills
- Shipping & Receiving
- Inventory management
- Warehouse operations
- Order fulfillment
- Team building and leadership
- Warehouse layout optimization
- Shipping and receiving
- Budget adherence
- Operations planning
Awards
- Finalist CSC Chairman's Award
- Received CSC's North American Public Sector's Presidents Award
- Received North Carolina's Emerging Entrepreneur of the Year Award
Timeline
Warehouse Manager
Commercial Kitchen Stop
08.2025 - Current
Returns Merchandise Authorization Specialist (RMA)
Sangoma Technologies
10.2024 - 05.2025
Warehouse Manager
Giga Parts Inc
07.2023 - 07.2024
EXECUTOR OF ESTATE / OWNER
RLP Consulting Services
01.2022 - 06.2023
Consultant, Supply Chain, Organizational and Operations Change Management
Meskwaki Inc.
02.2021 - 02.2022
Owner
RLP Associates, LLC (dba Alloy Wheel Repair Specialists)
06.2013 - 12.2021
executive business management -
University of North Carolina At Chapel Hill