RICHARD QUEZADA
Flower Mound
Summary
Dynamic operations manager with a proven track record at Cal West Refrigerated, Inc., excelling in strategic planning and team leadership. Expert in problem-solving and conflict resolution, driving substantial business growth while fostering a positive work culture. Adept at optimizing processes and enhancing customer service, ensuring timely and efficient deliveries.
Overview
25
25
years of professional experience
Work History
Crude Oil Hauler/Operations Manager
FOUR SEASONS REFRIGERATED,INC
Flower Mound
07.2020 - Current
- Supervised operations staff to ensure compliance with company policies and procedures.
- Empowered employees, fostering ownership and accountability for enhanced performance outcomes.
- Communicated effectively with dispatchers on pick-up and delivery instructions.
- Conducted daily pre-trip inspections on trucks and trailers prior to each shift.
CEO
CAL WEST REFRIGERATED,INC
Gustine
09.2012 - 07.2020
- Implemented strategic plans to achieve company growth and streamline operations.
- Negotiated contract terms and resolved conflicts to manage partnerships effectively.
- Developed operational initiatives that drove substantial business growth.
- Executed marketing campaigns and public relations efforts to enhance brand reputation.
- Fostered a positive work culture, increasing employee satisfaction and retention rates.
- Established productive relationships with industry partners to support strategic objectives.
OTR Truck Driver
PACIFIC TRANSPORT, INC
Fowler
12.2007 - 09.2012
- Increased on-time deliveries by planning efficient routes and maintaining communication with dispatch teams.
- Ensured compliance with federal regulations through adherence to hours of service requirements and safety checks.
- Inspected vehicles before and after each trip to ensure operational readiness.
- Delivered goods to customers locally and over long distances.
- Contacted customers regarding delayed delivery times to manage expectations.
- Provided regular updates to dispatcher on delivery schedules and status.
Fuel Delivery Truck Driver
WILLIAM TANK LINE
Stockton
11.2004 - 12.2007
- Ensured timely deliveries by adhering to strict schedules and effective communication with dispatchers and customers.
- Verified accuracy of orders prior to loading and delivery of materials.
- Maintained proper documentation for each delivery, including invoices and fuel quality reports.
- Planned optimal delivery routes to enhance fuel delivery efficiency.
- Delivered sensitive materials with care, preventing damage or spills during transport.
- Kept work area organized and clean according to established procedures.
RAIL SPUR OPERATOR
VALERO LP/NUSTAR ENERGY
Stockton
09.2000 - 11.2004
- Demonstrated self-motivation and personal accountability in all tasks.
- Achieved high productivity while assisting daily operations in fast-paced settings.
- Sorted product components to maintain optimal organization and efficiency.
- Adhered to safety protocols and PPE requirements, reducing health and safety risks.
- Executed unloading of jet fuel, gas, and diesel from rail cars, including silo transfers.
- Worked flexible hours across night, weekend, and holiday shifts to meet demands.
- Consistently met or exceeded targets for on-time customer shipments.
Education
Associate of Science - Fire Science
Modesto Junior College
Modesto, CA11-2005
High School Diploma -
SIERRA HIGH SCHOOL
Manteca, CA07-2000
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Conflict resolution
- Problem solving
- Stress tolerance and resilience
- Troubleshooting
Languages
Spanish
Native/ Bilingual
English
Full Professional
Affiliations
- strategic leadership, setting company vision and goals, driving profitability, managing key personnel, and representing the organization to stakeholders, while also focusing on building trust and fostering a positive company culture
Accomplishments
- Starting as a driver and becoming a owner of a fleet provided invaluable insights into the day-to-day operations of the trucking industry, including routes, logistics, and customer relations.
- Connecting with other drivers, dispatchers, and industry professionals can open doors to opportunities and offer mentorship.
- I learn about the financial aspects of trucking, including costs, pricing, and profitability.
Timeline
Crude Oil Hauler/Operations Manager
FOUR SEASONS REFRIGERATED,INC
07.2020 - Current
CEO
CAL WEST REFRIGERATED,INC
09.2012 - 07.2020
OTR Truck Driver
PACIFIC TRANSPORT, INC
12.2007 - 09.2012
Fuel Delivery Truck Driver
WILLIAM TANK LINE
11.2004 - 12.2007
RAIL SPUR OPERATOR
VALERO LP/NUSTAR ENERGY
09.2000 - 11.2004
Associate of Science - Fire Science
Modesto Junior College
High School Diploma -
SIERRA HIGH SCHOOL
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