Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Quist

San Diego,CA

Summary

Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills.

Overview

7
7
years of professional experience

Work History

Route Specialist

Culligan Water
07.2023 - Current
  • Increased customer satisfaction with timely deliveries through effective route planning.
  • Provided excellent customer service, resolving complaints and answering inquiries in a professional manner.
  • Established positive relationships with regular customers by delivering exceptional service tailored to their unique needs.
  • Prioritized urgent deliveries when necessary to meet tight deadlines without compromising overall route performance.
  • Handled delicate or high-value items with care during transportation to ensure no damage or loss occurred during transit.
  • Managed paperwork efficiently, accurately recording logbooks, invoices, and proof of delivery documents as required.
  • Maintained vehicle safety, conducting thorough pre-trip inspections and addressing any issues promptly.
  • Adhered to all company policies and regulations while navigating various routes across diverse territories.

Lead Technician

Auto Brokers
11.2021 - Current
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Diagnosed and and repaired numerous vehicle parts for sale including engine troubleshooting and repair.
  • Removed/replaced suspension components, serviced and re-filled air conditioning systems, replaced body panels. interior panels, air bags/SIR parts,
  • Repaired and calibrated ABS systems, traced and followed diagrams to replace wiring.
  • Preformed preventive maintenance services as needed, oil changes and transmission flushes.

Lube Tech/PDI Lead

Toyota
08.2022 - 08.2023
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Streamlined the lube technician process through diligent record-keeping on service histories and upcoming maintenance needs.
  • Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
  • Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Kept shop areas neat, clean, and free of safety hazards.

Shipping/Inventory Lead

Greenbox Art
07.2017 - 09.2020


  • Conducted regular audits to maintain accurate inventory records and identify discrepancies.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Education

Helix High School
La Mesa, CA

Skills

  • Logistics Management
  • Transportation Planning
  • Multitasking proficiency
  • Deadline Management
  • Strong analytical skills
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving aptitude
  • Relationship Management
  • Continuous Improvement
  • Organizational Competence
  • Team building
  • Self Motivation
  • Effective Communication
  • Time management abilities
  • Problem-Solving

Timeline

Route Specialist

Culligan Water
07.2023 - Current

Lube Tech/PDI Lead

Toyota
08.2022 - 08.2023

Lead Technician

Auto Brokers
11.2021 - Current

Shipping/Inventory Lead

Greenbox Art
07.2017 - 09.2020

Helix High School

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Richard Quist