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Richard Raetz
North Port,FL
Summary
Seasoned construction professional with a proven track record, specializing in high-quality craftsmanship and client satisfaction. Leveraged effective communication and analytical thinking to enhance project outcomes and foster strong customer relationships. Known for adaptability and problem-solving aptitude, significantly increasing market exposure and client referrals through exceptional service.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Lead Tile Setter
Tropic Renovations
06.2024 - Current
- Enhanced customer satisfaction by providing expert advice on tile selection, design, and installation techniques.
- Delivered excellent customer services, promptly addressing concerns and questions.
- Promoted company brand by consistently delivering high-quality workmanship that led to increased market exposure through word-of-mouth endorsements from satisfied customers.
- Increased client referrals through exceptional craftsmanship and attention to detail in all completed projects.
- Provided clear communication with clients regarding project timelines, budgets, and potential challenges during the installation process.
Lead Carpenter
Calusa Kitchen and Bath
05.2022 - 06.2024
- Planned and executed work with proper tools and materials to maximize productivity.
- Developed strong relationships with clients, leading to repeat business and referrals from satisfied customers.
- Collaborated with architects and designers to ensure accurate execution of blueprints and specifications.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Owner/Operator
Raetz Company Construction Services
02.2011 - 04.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
High School Diploma -
Brookline High School
Brookline, MA06.2003
Business Analytics
Bunker Hill Community College
Charlestown, MASkills
- Effective communication
- Analytical thinking
- Adaptability
- Problem-solving aptitude
- Continuous improvement
- Self motivation
- Task prioritization
- Reliability
- Client communication
- Problem assessment and resolution
Interests
Timeline
Lead Tile Setter
Tropic Renovations
06.2024 - Current
Lead Carpenter
Calusa Kitchen and Bath
05.2022 - 06.2024
Owner/Operator
Raetz Company Construction Services
02.2011 - 04.2022
High School Diploma -
Brookline High School
Business Analytics
Bunker Hill Community College
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