Richard Rainville
New York,NY
Summary
Dynamic event producer and project manager with 20+ years of experience in theatrical and immersive entertainment. Proven expertise in the full lifecycle management of live events, translating creative concepts into executable plans aligned with brand goals, corporate narratives, and audience expectations. Adept at leading cross-functional teams, managing $1M+ production budgets, and fostering impactful relationships with stakeholders and producing partners. Passionate about creating extraordinary, engaging, and enduring experiences.
Overview
25
25
years of professional experience
Work History
Client Experience Director
IMC
New York
04.2025 - Current
- Led day-to-day management of immersive events (500+ guests), serving as the primary client-facing point of contact, and ensuring strategic and creative integrity from the initial concept/pitch through closing.
- Cultivated and maintained strong partnerships among diverse clients, including Fortune 100 companies, aligning with their brand goals, developing compelling concepts, and delivering on objectives. Clients represented industries such as social media, pharmaceuticals, insurance, logistics, and manufacturing.
- Guided the development of pitches, proposals, scopes of work, schedules, and staffing plans.
- Collaborated with producers, technical directors, and creative directors throughout the event lifecycle to ensure the delivery of program objectives, as well as to track financials and KPIs for performance evaluation.
- Proactively identified and resolved obstacles in order to maintain quality, strategy, and financial outcomes, ensuring brand integrity and guest satisfaction.
- Led regular internal and external team meetings, effectively managing communication and project workflow processes to build strong and trusting teams.
- Mentored project team members and direct reports, fostering a collaborative and growth-oriented environment.
- Led post-event debriefs with both clients and internal teams to capture key learnings and feedback. Implemented strategic recommendations to produce greater efficiencies.
- Managed client invoicing processes, ensuring accuracy and timely payment.
Senior Client Experience Manager
IMC
New York
03.2023 - 04.2025
- Led comprehensive event production for 12+ events annually, ensuring strategic alignment with program goals, maintaining quality standards, and championing diversity, inclusion, and accessibility initiatives.
- Developed and executed comprehensive operational plans for large-scale events, including budget management, resource allocation, and timeline adherence.
- Drove effective communication and collaboration among diverse clients (including Fortune 100 companies), creatives, vendors, and production teams, resulting in seamless project delivery and exceeding client expectations.
- Proactively identified and resolved obstacles, maintaining high standards in quality, strategy, and financial outcomes.
- Collaborated with diverse stakeholders, including clients and vendors, to ensure seamless project integration.
- Mentored team members and cultivated strong client relationships to unlock growth opportunities.
- Championed diversity, inclusion, and accessibility initiatives throughout the event process.
Client Experience Manager
IMC
New York
07.2022 - 02.2023
- Led development of high volume, multi-week live and virtual events, including brand activations, DEIB trainings, and heritage month celebrations through direct communication with clients, vendors, and studio team members to ensure alignment in achieving the client’s vision and goals.
- Created and managed overall client budgets, developing full-year spending forecasts. When changes were made to client's spending plan, identified options for savings while remaining true to KPIs and overall business goals.
- Led project management for internal team, delegating and working in partnership with colleagues in Creative and Production to confirm the delivery of assets in accordance with the production schedule.
- Addressed and implemented efficiencies to maintain the effective work of the company.
Associate Producer
IMC
New York
06.2021 - 06.2022
- Developed virtual, in-person, and hybrid events that focused on the celebration of employee resource groups, through productions that highlighted diversity, inclusion, and accessibility initiatives.
- Identified barriers and proactively present solutions so that programs were executed at quality levels, were on strategy, and were within budget.
- Created budget forecasts. Managed vendor invoices and receivables.
Board Liaison & Paralegal to the General Counsel
The Metropolitan Opera
New York
03.2014 - 05.2021
- Managed strategic communications with 140+ Board members and senior management, orchestrating the logistics of 40+ annual meetings, facilitating cross-functional decision-making and stakeholder alignment.
- Developed and delivered comprehensive monthly operational reports for Board review, collaborating with 9 cross-functional teams.
- Stage managed virtual Board and committee meetings, ensuring seamless execution of live performance elements.
- Ensured approval of annual budget, audit, and long-term strategic plans through multi-level review processes.
- Spearheaded the defense against copyright and licensing infringements of company intellectual property.
Producer
Village Light Opera Group
New York
11.2019 - 02.2020
- Delivered successful semi-staged concert performances of the Broadway musical "Ragtime" within a compressed timeline, adhering to budget constraints.
- Fostered collaboration and streamlined communication among the production team, cast, and venue stakeholders.
- Managed all aspects of production, from securing rehearsal spaces to overseeing front and back of house operations.
Senior Analyst, Planning & Operations
The Metropolitan Opera
New York
03.2012 - 02.2014
- Spearheaded and managed a $300+ million operations budget, achieving the first balanced budget since 2004.
- Drove significant cost savings by building trust and enhancing communication among the Finance Department, Production Department, and IATSE Local One crew leaders.
- Developed precise estimates for new high-profile productions, including a $15+ million Ring cycle directed by Robert Lepage.
- Led a team of Budget Analysts, overseeing both weekly and long-term project milestones.
- Coordinated company-wide efforts to successfully issue $100 million in taxable bonds.
Budget Analyst
The Metropolitan Opera
New York
01.2010 - 02.2012
- Revitalized communications with the Production Department, resulting in cost savings for new productions.
- Led negotiations with scenic, electric, costume, and property department heads that led to 10% expense reductions.
- Synthesized complex information, balancing detail with clarity in the creation of reports providing interpretive budget analysis for senior management, committees of the Board, and funding organizations.
Associate General Manager & Project Manager
Jeffrey Finn Productions
New York
07.2003 - 12.2009
- Managed budgeting, casting, contracting, and payroll for high-profile theatrical productions, including national and international tours.
- Facilitated production meetings with clients, directors, and design teams for Broadway-quality corporate events, ensuring seamless project development and resource management.
- Directed the creative development, production, and operations of innovative new musical works, including the clearance of rights and permissions as well as royalty payments pursuant to licensing agreements.
- Managed production budgets ranging from $700,000 to over $1 million, ensuring fiscal responsibility and strategic financial planning.
- Negotiated contracts and successfully navigated concession requests with theatrical unions (AEA, AFM).
- Hired and trained support staff, developing interests into career growth opportunities.
Executive Assistant
Nederlander Worldwide Entertainment
New York
01.2001 - 06.2003
- Coordinated budget management and contract negotiations for Broadway-style productions aboard Celebrity Cruises, enhancing onboard entertainment offerings.
- Created strategic analytical reports on theatrical markets to support international venue development.
Education
Certificate - Theatre Production
Some College (No Degree) - Educational Theatre
- Dean's List
Skills
- Adobe Acrobat
- Adobe Photoshop
- Airtable (Software)
- Asana (Software)
- Google Chat
- Google Docs
- Google Sheets
- Google Slides
- Microsoft Office
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Windows
- Pivot Tables
- Tessitura
- Zoom Video
- Music Literacy
- Valid Passport
Certification
- Disney's Approach to Leadership Excellence, Disney Institute
- Disney's Approach to Quality Service, Disney Institute
- Workflow Specialist Certificate, Asana
- Conflict Management Specialization, University of California, Irvine
- Inspiring and Motivating Individuals, University of Michigan
Affiliations
- Co-founder, Friends of the Irondale Drama Dept., Fundraising in support of high school program, $140K+, 12 years
- Front Runners New York, LGBTQA+ running group, Member, 2017-present, Race Captain, 2018-present, Elections Officer, 2022-2023
- Pace Team Leader, New York Road Runners, 2019-present, TCS New York City Marathon, 2022-present, TCS London Marathon, 2023, All Community Events, 2023-present, Beast Pacing, 2024-present
References
References available upon request.
Timeline
Client Experience Director - IMC
04.2025 - Current
Senior Client Experience Manager - IMC
03.2023 - 04.2025
Client Experience Manager - IMC
07.2022 - 02.2023
Associate Producer - IMC
06.2021 - 06.2022
Producer - Village Light Opera Group
11.2019 - 02.2020
Board Liaison & Paralegal to the General Counsel - The Metropolitan Opera
03.2014 - 05.2021
Senior Analyst, Planning & Operations - The Metropolitan Opera
03.2012 - 02.2014
Budget Analyst - The Metropolitan Opera
01.2010 - 02.2012
Associate General Manager & Project Manager - Jeffrey Finn Productions
07.2003 - 12.2009
Executive Assistant - Nederlander Worldwide Entertainment
01.2001 - 06.2003
Commercial Theatre Institute - Certificate, Theatre Production
New York University - Some College (No Degree), Educational Theatre
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridSimilar Profiles
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