Richard Razo
Pasco
Summary
Senior case manager with 15 years of office management experience, seeking to leverage proven management, administrative, and training skills within a new company. Oversaw nine office assistants at multiple office locations.
Overview
17
17
years of professional experience
Work History
Case Administrator/Office Manager
Ritchie Reiersen
04.2017 - Current
- Responsible for creating weekly, monthly, and quarterly expense reports, including employee performance and revenue reports
- Responsible for overseeing nine office assistants to ensure organizational efficiency
- Responsible for the development of systems, in alignment with Company policies and procedures to enhance operational efficacy and delivery of professional services
- Responsible for managing deposits and accounts receivable
- Responsible for the firm’s marketing and engagements in the community
- Responsible monitoring staff hours and wages
- Responsible for monitoring all removal defense cases and family-sponsored/self-petition cases
- Currently managing over 250 cases
- Responsible for preparing legal briefs, motions and pleadings
- Responsible for maintaining ongoing communication with opposing parties
- Responsible for managing a team of nine employees that assisted a team of 3 attorneys
- Drafting declarations in support of family-sponsored/self-petition petitions and applications for relief
- Translating documents from Spanish to English and vice-versa
- Perform initial client consultation intakes
- Drafted letters to clients, USCIS, ICE, and to local police departments
- Conduct detained consultations in the local jails (Pasco, Kennewick, Walla Walla, Yakima)
- Responsible for keeping track of important case reminders, deadlines, and hearings using two calendaring systems.
Case Administrator/Office Manager
Beacon Immigration
02.2014 - 04.2017
- Responsible for monitoring all removal defense cases and family-sponsored/self-petition cases
- Experienced with all the following areas of immigration law
- Prepared bond hearing evidence packets
- Prepared prima facia eligibility packets
- Prepared Asylum/Withholding/CAT evidence packets
- Preparing all removal defense applications
- Prepared first draft of Motions
- Helped clients with the process of recovering/posting bond
- Prepared all transactional forms
- Prepared evidence packets in support of waivers
- Prepared appeal packages
- Drafted declarations in support of family-sponsored/self-petition petitions and applications for relief
- Proficient in translating documents from Spanish to English and vice-versa
- Performed initial client consultation intakes
- Drafted letters to clients, USCIS, ICE, and to local police departments
- Conduct detained consultations in the local jails (Pasco, Kennewick, Walla Walla, Yakima)
- Responsible for the firm’s marketing and engagements in the community
- Responsible for keeping track of important case reminders, deadlines, and hearings using two calendaring systems
- Responsible for supervising four paralegals
- Responsible for managing office expenses and deposits.
Lead Legal Assistant
Shaklee & White (formally Jakeman Shaklee Oliver)
11.2008 - 02.2014
- Responsible for supervising two legal assistants
- Responsible for managing office expenses and money deposits
- Monitored all removal defense cases
- Prepared bond hearing evidence packets
- Prepared prima facia eligibility packets for LPR COR, NLPR COR, VAWA COR, NACARA Suspension of Deportation and Voluntary Departure cases
- Prepared Asylum/Withholding/CAT evidence packets
- Prepared all removal defense applications for relief
- Prepared first draft of Motions
- Helped clients recover/post bond
- Drafted letters to clients, USCIS, ICE, and to local police departments
- Prepared appeal packages.
Supervisor/Front Desk Agent
Pasco Greyhound
06.2007 - 11.2008
- Managed schedules and oversaw daily operations of additional employees
- Performed basic accounting functions including cash reconciliations and wire transfers
- Ensured that seat space was available via computer
- Answered inquiries regarding bus schedules and accommodations
- Checked baggage and directed customers to designated area
- Made public announcements of bus arrivals and departures
- Used computer hardware and software to generate tickets and shipping labels
- Performed daily/weekly cleaning
- Used manual and electric jacks as needed.
Education
Associate Degree -
Columbia Basin College
Pasco, WA01.2018
High School Diploma -
Pasco High School
Pasco, WA01.2007
Skills
- Office management
- Team building & supervising
- Staff development & training
- Report & document preparation
- Accounts payable/receivable
- Ability to initiate, create and implement projects in conjunction with others
- Able to organize, prioritize multiple projects and meet deadlines
- Experience with maintaining, updating records, and tracking required information using QuickBooks, INSZoom legal software, Microsoft Word, and Excel
- Able to consult with clients regarding their cases via written and in-person communication
- Work effectively and productively with others and possess the ability to work with people of diverse socio-economic backgrounds, ethnicities, sexual orientation, and lifestyle
- Able to work effectively and productively without supervision
Languages
Spanish
Native or Bilingual
Timeline
Case Administrator/Office Manager
Ritchie Reiersen
04.2017 - Current
Case Administrator/Office Manager
Beacon Immigration
02.2014 - 04.2017
Lead Legal Assistant
Shaklee & White (formally Jakeman Shaklee Oliver)
11.2008 - 02.2014
Supervisor/Front Desk Agent
Pasco Greyhound
06.2007 - 11.2008
Associate Degree -
Columbia Basin College
High School Diploma -
Pasco High School
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