Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard` Reed

La Vista,NE

Summary

With a proven track record at Charles Schwab, I excel in relationship building and problem-solving, driving client satisfaction into the top 10%. My expertise in wealth management and attention to detail led to a personal production of $5M-$7M quarterly, showcasing my ability to significantly grow assets and foster strong client relationships.

Overview

29
29
years of professional experience

Work History

Personal Investor

Self Employed
06.2008 - Current

Applied stock broker experience to manage my own individual brokerage accounts

Charity volunteer at professional golf tournaments

Client Development - Outbound Specialist

TD Ameritrade Inc.
09.2007 - 05.2008

Responsible for outbound sales to specific client segment, dormant accounts at TD Ameritrade and to uncover assets at competitive firms and transfer assets to TD Ameritrade

Opportunites identified and transferred to TD Ameritrade were $5 million

Branch Manager

Kelly Services
01.2007 - 06.2007

Meet with decision makers in Durham to assess their current temporary employment requirements and how Kelly Services can meet those needs

Kelly Services had the best trained temporary workers meeting variable needs under best cost controls

Customer Service Representative

Fidelity Investments
10.2006 - 01.2007

Inbound call center assisting 401k participants to take annual MRD for taxes, loans, rollover accounts from other brokerage firms and making exchanges of their investments within retirement accounts and placing trades

Assistant Vice President, Risk Management

Bank of America
01.2005 - 06.2005

Principal responsible for approving internet stock trades, new account applications, trade blotter, mutual fund breakpoint report, written responses for customer complaints and resolution restricted account issues

Individual Consultant, Inbound Calls

TIAA-CREF Main Campus
04.2004 - 01.2005

Inbound call center discussing clients asset allocations, retirement planning needs, account loans and withdrawals, and their minimum required distribution (MRD) from 403b accounts.

Clients were from non-profit fields in education, research, healthcare and government.

Supervisor, Branch Client Services

Charles Schwab
01.2000 - 04.2004

Supervised Client Services Specialist in greeting clients, providing cashiering and account opening.

Responsible for branch audit, compliance issues, handling of customer complaints, approved client applications, client problem resolution, assist clients with their trades, making recommendations based upon client questionnaire and providing excellent customer service.

Investment Specialist

Charles Schwab
09.1995 - 12.1999

Sales of stocks, bonds, options and mutual funds using asset allocation model, estate planning and wealth management and building customer relationships

Led branch in personal production gathering assets of $5M-$7M quarterly and best client to open account with $13M.

Consistently rated top 10% of region for customer satisfaction.

Subject matter expert on Trust and Retirement plans

Led branch in trust and estate referrals to Schwab approved estate attorneys.

Education

MBA - Finance

University of Dayton
Dayton, OH

Bachelor of Science - Accounting

Miami University
Oxford, OH

Certified Commercial Investment Member - Commercial Real Estate

CCIM Institute
Chicago, IL

Skills

  • Attention to Detail
  • Verbal Communication
  • Relationship Building
  • Problem-Solving

Timeline

Personal Investor

Self Employed
06.2008 - Current

Client Development - Outbound Specialist

TD Ameritrade Inc.
09.2007 - 05.2008

Branch Manager

Kelly Services
01.2007 - 06.2007

Customer Service Representative

Fidelity Investments
10.2006 - 01.2007

Assistant Vice President, Risk Management

Bank of America
01.2005 - 06.2005

Individual Consultant, Inbound Calls

TIAA-CREF Main Campus
04.2004 - 01.2005

Supervisor, Branch Client Services

Charles Schwab
01.2000 - 04.2004

Investment Specialist

Charles Schwab
09.1995 - 12.1999

MBA - Finance

University of Dayton

Bachelor of Science - Accounting

Miami University

Certified Commercial Investment Member - Commercial Real Estate

CCIM Institute
Richard` Reed