Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Reese

OGDEN,UT

Summary

Highly motivated Regional Sales Manager with exceptional analysis and leadership skills. Known for success in client retention and sales goals achievement. Offering 14 years of sales experience.

Overview

39
39
years of professional experience

Work History

Regional Sales Manager

Unipress Corporation
Tampa, FL
04.2010 - Current
  • Participated actively in industry conferences and seminars for knowledge sharing purpose.
  • Developed strategies and plans for regional sales growth.
  • Organized trade shows, exhibitions, and other events to showcase products.
  • Monitored competitor activities and analyzed pricing trends in the region.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Provided technical advice and support on product features and benefits to customers.
  • Maintained accurate records of all sales activities including leads generated and closed deals.
  • Resolved customer inquiries promptly as well as escalated issues when necessary.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Resolved customer complaints regarding sales and service.

General Manager

Your Valet of Utah Inc.
Ogden, UT
04.1995 - 04.2010
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Supervised employees through planning, assignments and direction.

District Manager

Your Valet Cleaners
Ogden, UT
07.1990 - 02.1995
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Performed periodic risk assessments of stores within the district to identify potential safety hazards.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Implemented new technologies such as point-of-sale systems or digital signage into existing stores.
  • Cultivated positive rapport with associates and team leadership.
  • Resolved customer complaints regarding sales and service.

Manager/Route Sales Representative

Leathercraft Cleaners
Ogden, UT
05.1987 - 07.1990
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Established processes to ensure efficient workflow throughout the organization.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Organized special events such as conferences or training sessions for employees.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Maintained adequate staffing to meet objectives within budget.
  • Created training modules and documentation to train staff.
  • Recruited and trained new employees to meet job requirements.

Customer Service Representative

Your Valet Cleaners
Ogden, UT
04.1985 - 05.1987
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Bonneville High School
Ogden, UT
06-1986

Electronics Technology

Ogden Weber Applied Technical College
Ogden, UT
06-1986

Accounting And Business Management

Weber State University
Ogden, UT

Skills

  • Upselling and Cross Selling
  • Market Research
  • Lead Generation
  • Project Management
  • Distribution channel management
  • Conflict Resolution
  • Deal Closing
  • Territory and account management
  • Customer Service
  • New Account Development
  • Territory Growth
  • Direct Sales
  • Product and service knowledge
  • Quote Preparation

Timeline

Regional Sales Manager

Unipress Corporation
04.2010 - Current

General Manager

Your Valet of Utah Inc.
04.1995 - 04.2010

District Manager

Your Valet Cleaners
07.1990 - 02.1995

Manager/Route Sales Representative

Leathercraft Cleaners
05.1987 - 07.1990

Customer Service Representative

Your Valet Cleaners
04.1985 - 05.1987

High School Diploma -

Bonneville High School

Electronics Technology

Ogden Weber Applied Technical College

Accounting And Business Management

Weber State University

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Richard Reese