Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Richard Attipoe

Laurel,MD

Summary

Dedicated and focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Brings 6+ years of experience in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Manager/Scrum Master

TD Bank
06.2020 - Current
  • Facilitate discovery sessions with customers to elicit requirements, create business process models, workflows, etc
  • Breakdown the roadmap into epics and related group user stories
  • Conduct user research, identify features and epics, draft user stories and meet with users to validate and enhance them
  • Create wireframes for the user stories, review them with users, and gather feedback
  • Collaborate with Visual/UI designer during the usability testing sessions and add/update stories based on user response
  • Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages
  • Maintained records of all documents related to each project including specifications, change orders, invoices
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment
  • Developed and maintained project plans, timelines, and budgets
  • Created and implemented processes to ensure successful completion of projects
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards
  • Led meetings with internal team members, consultants and contractors
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks
  • Focused on project monitoring and management by developing forecasts and tracking expenses
  • Provide additional support and guidance to clients during the implementation phase
  • Participate in Scrum ceremonies - Sprint Planning, Sprint Retrospective, Daily Standup etc
  • Support creation of training manuals and user guides, Knowledge Base Articles (KBAs), Standard Operating Procedures (SOPs), etc.

Business Analyst/Project Manager, PMO

U.S. Securities and Exchange Commission
03.2017 - 06.2020
  • Facilitated brainstorming sessions with cross-functional teams for problem solving activities
  • Developed reports using SQL queries to track progress against key performance indicators
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines
  • Identify and translate business needs into clearly defined requirements, and create documentation inclusive of business use cases, process flows, data flows, etc
  • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations with the client and onsite/offshore teams
  • Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval
  • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and assists in troubleshooting and resolving issues
  • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes, and are consistent across products where possible
  • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements
  • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.

Education

Bachelor of Science in Mass Communications/Information Technology -

Virginia Commonwealth University
Richmond, VA

Skills

  • Written, Oral and Presentation Skills
  • Attention to detail
  • Stakeholder Management
  • Team Leadership/Management
  • Interpersonal Skills
  • Risk Management
  • Inventory Control
  • Project Management Office (PMO)
  • Process Improvement
  • Document Management
  • Work Flow Planning
  • Team-Oriented
  • Conflict-Resolution
  • Data Analysis
  • Productivity Improvement
  • Resource Allocation
  • Root Cause Analysis
  • Project Planning

Certification

  • Professional Scrum Master (PSMI) (2020)
  • Project Management Professional (November 2023)

Additional Information

  • Expertise in (Asana, Smartsheets, Trello, Scrum, SQL, Tableau, JIRA, Agile, Power BI Tools, and Integrated Master Schedule (IMS))
  • Microsoft Office Suite (MS Office, Excel, Adobe, Outlook, Access, PowerPoint, SharePoint, MS Project, Visio, Zoom, Teams WebEx, Asana, Jira), Google Suites (Sheets, Slides, Docs)

Timeline

Project Manager/Scrum Master

TD Bank
06.2020 - Current

Business Analyst/Project Manager, PMO

U.S. Securities and Exchange Commission
03.2017 - 06.2020

Bachelor of Science in Mass Communications/Information Technology -

Virginia Commonwealth University

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Richard Attipoe