Richard Reyes
San Jose,CA
Summary
Results-driven Maintenance Professional with extensive experience supporting multifamily and senior living communities. Proven ability to manage high-volume work orders, unit turnovers, and preventive maintenance while ensuring safety, compliance, and resident satisfaction. Recognized for strong customer service, hands-on technical expertise, and the ability to work independently or lead teams in fast-paced environments. Adaptable, reliable, and committed to continuous improvement in support of residents, staff, and organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Maintenance Supervisor
Metro 655
Hayward, CA
04.2025 - Current
- Managed maintenance operations for a 180-unit community, ensuring safety, compliance, and operational efficiency.
- Completed 526 maintenance work orders while meeting service-level and response-time standards.
- Led 32 unit turns, including 7 eviction-related hard turns, achieving an average 12-day turnaround.
- Upgraded 70% of smoke detectors from expired systems (2014) to current 10-year sealed code compliance.
- Developed and executed preventive maintenance programs to reduce downtime and extend asset life.
- Trained and mentored a Maintenance Technician and a new Maintenance Supervisor during a new property acquisition.
On Site Maintenance Supervisor II
Markham Plaza 1-2
San Jose, CA
10.2023 - 08.2024
- Promoted within 18 months in recognition of leadership, performance, and operational impact.
- Oversaw maintenance operations for a 306-unit multifamily community and provided support to 11 sister properties (45–320 units).
- Supervised, trained, and coached maintenance staff, ensuring adherence to safety standards and quality workmanship.
- Managed work order prioritization, vendor coordination, and scheduling to meet service-level expectations.
- Led monthly property inspections and safety meetings, reinforcing compliance and risk prevention.
- Oversaw HVAC maintenance, preventive maintenance programs, and interior repair standards across properties.
Onsite Maintenance Supervisor I
Parkview Family Apartments
San Jose, CA
02.2022 - 10.2023
- Maintained a 90-unit multifamily community and assisted with maintenance support for 9 sister properties.
- Completed resident work orders efficiently, ensuring high-quality repairs and resident satisfaction.
- Performed HVAC maintenance, including filter changes, coil checks, cleaning, and repairs.
- Conducted annual unit inspections, monthly property inspections, and preventive maintenance tasks.
- Executed interior repairs (walls, doors), lock and key systems, weather stripping, windows, and electrical repairs (fixtures, lights, outlets, switches).
- Supported unit turnovers, consistently meeting a 5-day completion standard.
Onsite Maintenance Technician II
Palm Court Apartments
San Jose, CA
09.2021 - 02.2022
- Promoted February 2022 based on performance and operational reliability.
- Maintained dual senior living communities—Palm Court 56 units and Gateway Santa Clara 42 units—ensuring safety, compliance, and resident satisfaction.
- Assumed oversight of three additional communities during staffing shortages: Cornerstone Japantown 70 units, Presidio 45 units, and Market Gateway 54 units.
- Managed work order prioritization, apartment turnover repairs, and preventive maintenance to meet service standards.
- Coordinated and scheduled vendors and contractors to support timely repairs and regulatory compliance.
- Oversaw HVAC maintenance and routine inspections across multiple properties.
Maintenance Technician
Americana Apartments
Mountain View, CA
11.2020 - 09.2021
- Maintained dual multifamily communities totaling 604 units, including a 544-unit site and Tan Plaza 60-unit high-rise.
- Completed resident work orders promptly, meeting service-level expectations.
- Coordinated vendors and contractors to support timely repairs and compliance.
- Ensured apartment turnovers within a 10-day timeframe, supporting leasing goals.
- Performed key rekeying and replacement, electrical repairs, washer/dryer service, and HVAC maintenance.
Maintenance Technician II
Rosewalk Apartments
San Jose, CA
11.2016 - 11.2020
- Maintained a 456-unit multifamily community, supporting daily property operations.
- Performed general maintenance and repair work to ensure unit functionality and safety.
- Completed resident work orders in a timely manner, meeting service standards.
- Executed apartment turnover repairs and painting, preparing units for re-occupancy.
- Conducted HVAC maintenance and routine preventive maintenance tasks.
Maintenance Supervisor
Villas at Bailey Ranch Apartments
Owasso, OK
06.2013 - 02.2015
- Maintained a 408-unit multifamily community, supporting daily property operations and resident satisfaction.
- Coordinated vendor installations and services, ensuring timely completion and quality standards.
- Supervised and trained maintenance staff, reinforcing safety protocols and best practices.
- Executed resident work orders in a timely manner, meeting service-level expectations.
- Performed HVAC maintenance and routine preventive maintenance tasks.
- Prepared the community for severe weather conditions, proactively reducing slip-and-fall risks.
Skills
- Strong work ethic
- Independent and accountable
- Improvement mindset
- Team-oriented and adaptable
- On-call/overtime and relocation
- Customer-focused service
- Excellent communication
- Fluent in English and Spanish
Accomplishments
*EAH Housing: REAC Inspection 92c for Parkview - 2022
*California Tax Credit for Parkview - 2023
Certification
*CTCAC Compliance - August 2023
*EPA Section 608: Core, Type I, Type II, Type III - May 2014
Timeline
Sr. Maintenance Supervisor
Metro 655
04.2025 - Current
On Site Maintenance Supervisor II
Markham Plaza 1-2
10.2023 - 08.2024
Onsite Maintenance Supervisor I
Parkview Family Apartments
02.2022 - 10.2023
Onsite Maintenance Technician II
Palm Court Apartments
09.2021 - 02.2022
Maintenance Technician
Americana Apartments
11.2020 - 09.2021
Maintenance Technician II
Rosewalk Apartments
11.2016 - 11.2020
Maintenance Supervisor
Villas at Bailey Ranch Apartments
06.2013 - 02.2015